Are you a high-energy professional with a customer service background?Do you strive to provide world-class service to your customers? Looking for a global company that’s one of the Top Employers in the world?Looking for a set schedule Monday – Friday without having to work nights or weekends or holidays?Then we want to meet you!
DPDHL is looking to add an Administrative Coordinator to its Facilities team in Westerville, OH.In this role, you will be the first point of contact and link between associates, internal departments, and external parties, including vendors, and customers. You’ll work closely with facility coordinators via constant communication to deliver excellent facility services to the DHL Supply Chain Support Center.
Your Day to day responsibilities will include:
·Having fun on the job!You’ll be the first contact that delivers DPDHL’s values of respect and results to our customers, vendors, partners and associates.
·You will welcome associates and guests by greeting them in person or on the telephone, answering or referring inquiries.Maintains a clean and safe reception area. Maintains guest areas assuring they are stocked with coffee, tea, and water.
·You will build rapport with everyone who visits the Supply Chain Support Center. Get to know names, positions, and department specific requirements.
·You will be proactive in anticipating needs of associates who have booked meetings. Communicates with administrative staff to ensure catering and guest needs are planned ahead of time. Ensures the creation of printed schedules with proper spelling of names.
·Directs guests utilizing department and associate directories. Gives directions and ensures they have a map if necessary.
·Utilizes Facility Database to gather information and to assist with associate requests’.
·Works in conjunction with Facility Coordinator position. Assists facility team with administrative duties such as collating documents, ordering supplies, package processing, assisting visitors with WiFi access, and directing facility service personnel to the location where service is needed are some examples
·Assists service techs with access to building for preventative maintenance services. Ensures they have proper access to equipment rooms and roof access.
·Handles incoming packages, mail, couriers, and deliveries. Communicates to appropriate team upon arrival/time of signature.
·Assists with security of the building by following procedures, monitoring visitor badge logs, issuing visitor badges/vendor badges, and alerting facility department when vendors arrive.
·Maintains continuity among work teams by documenting and communicating actions and answering emails in a timely manner. Displays a sense of urgency in all matters relating to associates’ requests/needs with an overachieving attitude.
·Assists with emergency evacuations, 911 calls and emergency drills (fire, severe weather) using thorough knowledge of Life Safety standard orders of procedure.
The skills and experiences you bring to this role are:
·High School diploma or equivalent work experience
·2+ years of receptionist or administrative experience
·2+ years’ experience in an office environment- Thorough knowledge of telecommunication system features
·Effective communication skills (verbal and written), and professional personal appearance
·Entry level working knowledge of Microsoft Word and Excel
·Ability to manage information of associates
·Attention to detail and ability to tolerate stress
·Excellent organizational skills
·Should be flexible and possess cultural awareness
As the Logistics Company for the World, we connect people and improve lives. We don’t just deliver parcels and packages. DPDHL powers prosperity in every corner of the world.We adopt green technology at every opportunity, from the back office to the loading dock. Our people are active in community service and we enthusiastically promote team diversity.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
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8am - 5pm
DHL Global Business Services US