JDA Specialist (Portugal)

Valongo, Porto, Portugal DHL Supply Chain 55343 17. February, 2021
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We are looking for a JDA specialilst to join our IT Iberia team based in Portugal and work on different projects focused on JDA at different sites.

The IT JDA Specialist is accountable for the Implementation of IT solutions (JDA) that meet the needs of the business and our clients within the budgets and times defined by the projects. 

Main Accountabilities:

  • Implement the tasks required to meet the requirements of operations / customers on the IT solution under their area of ​​responsibility.
  • Document, record and maintain all the technical knowledge necessary to respond to IT needs on the IT Solution under its area of ​​responsibility
  • Apply the operational execution of IT services, ensuring the application of good practices (eg ITIL) and aligned with the DP DHL guidelines (registration and management documentation).
  • Detection, control and verification of IT security systems, applying the DP-DHL guidelines as well as state legal frameworks (license management, access security, LOPD, etc ...). Registering and reporting the relevant information in a timely manner.
  • Operational coordination of outsourced IT services as well as their suppliers (including documentation, SLAs and costs), recording everything according to best corporate and local practices.
  • Collaborate in rationalization and standardization programs in the area of ​​IT, as well as the detailed management and control of software licenses.
  • Contribute to the stabilization, standardization and high availability plan of the company's systems, solutions and services in the country, following the best IT practices and corporate guidelines.
  • Having in mind the specifications of the business, make the necessary adaptations and modifications to ensure a correct implementation, in requests of medium and high complexity.
  • Evaluate the technical feasibility of the solutions applied.
  • Develop detailed specifications of the solutions and documentation required
  • Execute the drafting and Validation of the necessary tests.
  • Training of users about IT solutions under their responsibility..
  • Contributing to the achievement of the MA objectives following the policies and guidelines set by the organization.
  • It will contribute to the process of communication and implementation of the specific procedures and processes that result from the implementation of the Integrated Environmental Management System
  • It will contribute together with the team in the audit process, analyzing possible nonconformities and establishing action plans to respond to them
  • It will support the work of local IT resources in the centers
  • It will support the identification of problem solving in medium / low complexity IT solutions.


-Degree in IT enviroment or similar.
-At least 3 years of experience in similar roles.
- At least 2 year of experience in JDA 
-High level of english.
-Directiveness, Planning and results oriented skills.

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Exel Supply Chain Portugal, S.A.

  • Reisetätigkeit erforderlich

    less 50%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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