Logistics Contract Manager
Implement contractual agreements, maintain and improve them constantly
SOP management (contact list, updates, distribution internally)
Implementation of new lanes
On-boarding of NEW suppliers, sites and potentially assets
Tactical project management role – day to day contact for costumer and their suppliers on tactical opportunities and operational issues/improvements, also escalation point
Analyse logistics data, flows and cost to identify new improvement and cost reduction projects
Analyse Quality KPI’s Complaints & Claims
Provide Monthly KPI’s Quality reports to the Quality & Contract Manager
Manage and implement these projects (process improvement and simplification, cost simulations, etc.) ranging from process improvements, supply chain improvements, RFQ and spot quotation processes and re-engineering of physical supply chain solutions like X-docks, packaging, containers, etc.
Budget (spent) regular follow-up vs savings to achieve, in relation with accounting/invoice audit
Occasionally handle requests for urgent shipments (Express request & coordination, searching for options and submitting the quote to the customer)
Occasionally resolve issues, complaints and claims as well as other enquiries and proactively manage exceptions and disruptions
Ensure consistent delivery across region and Business Units, leverage best practices with goal to improve customer/LLP process leading to cost savings and efficiencies.
Preparing QBRs (data collection, root cause analyses).
Maintain effective relationship with all tactical stakeholders
Minimum 6 years in international logistics industry, desirable LLP/4PL
Background in project management, supply chain optimisation, project management, solution design and/or performance management
Proven ability to work remotely with different parties (customer, supplier and forwarder)
Bachelor or master degree in Logistics, Business Administration and/or Economics
Zahlen und Fakten
DHL Exel Supply Chain (Spain), S.L.U.
„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“
Aktueller Mitarbeiter – Senior Consultant in Bonn