Customer Engagement Specialist (m/f/x)

Troisdorf, Nordrhein-Westfalen, Deutschland Customer Solutions & Innovation 56951 12. January, 2021
Jetzt bewerben

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

DHL’s Customer Solutions & Innovations (CSI), one of the business units of DHL, is a globally dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL’s largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded.

DISCOVERING. INSPIRING. CONNECTING. CREATING. - Together with top DPDHL customers through Innovation Workshops, Guided Visits and Events at the Innovation Center in Troisdorf, Cologne Area (Germany).

Your tasks

  • Coordinate and conduct Customer Innovation Workshops as a facilitator
  • Deliver customized guided visits in alignment with account managers, subject matter experts and customers
  • Develop state of the art showroom customer experience and content including latest technology

Your profile

  • 3-5 years professional experience in customer facing or marketing role
  • A master degree in Sales, Marketing or Communications is a plus
  • Profound experience in workshop facilitation, knowledge of latest workshop methodologies and presentation skills
  • Curiousity for new technologies
  • High self-motivation and ability to work independently and in a structured way
  • International exposure and cultural sensitivity
  • Team Player
  • Fluent in German and English (native is a plus)
  • Sound logistics understanding
  • Strategic and Entrepreneurial Way of Thinking

Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.

Your contact
Anna Kortmann will be happy to answer your questions via telephone +49 228 18247712.

Interested in this responsible position with its varied tasks? Please click on “Apply Here” and send us your complete application, including a cover letter, CV, references, your desired salary and your earliest possible starting date. You can find further information at

We are looking forward to your application.


Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    Deutsche Post DHL Research and Innovation GmbH

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Befristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn