Manager, Air Freight Operations, Asia Pacific

Singapur DHL Global Forwarding, Freight req75966 12/09/2019
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Main Responsibilities

  • Develop, maintain and optimize Airfreight operational excellence and compliance in the region.
  • Ensure operational standards and best practices of business processes and continuous improvements are implemented throughout the region, driving benefits realization.
  • Drive adherence to and manage Airfreight core operational KPIs by addressing process inefficiencies and non-compliant work practices.
  • Represent Airfreight in the region to develop business contents, provide reviews, evaluations, approvals for business and solution design requirements of, implement and manage global / regional strategic programs and project initiatives under i.e. IT renewal roadmap and service excellence, etc.
  • Promote and drive RPA concept and adoption in country and manage RPA approvals and initiatives.
  • Provide CW1 deployment business support/approvals and manage enhancement requests. Requirements

Education/Qualification/Certification Requirements

  • University Degree in Business Management or Master's level, ideally in Logistics with Air Freight background.
  • +7 years professional background in freight forwarding industry with project implementation/management and operational management experience at managerial level.
  • Strong analytical skills with systematic problem solving approach and service quality oriented mindset.
    Ability to work in a matrix organization / cross cultural environment and to approach challenges with resourcefulness and creativity in a structured way and through establishing working/influencing relationships with stakeholders.
  • Identifies and understands customers’ and internal stakeholders’ needs and seeks to accomplish critical tasks with measurable results aligned with business goals.
  • Maintains effective performance delivery under pressure and demanding situations.
  • Inspires and influences internal stakeholders with a proactive and self-initiated work attitude.

Zahlen und Fakten

  • Geschäftsbereich

    DHL Global Forwarding Regional Office

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich


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