First Choice Manager

Singapur, Central Singapore Community Development Council, Singapur Global Forwarding Freight 21227 22/01/2020
Jetzt bewerben

Job Description

  • Manages and drives performance of a team of Performance Improvement and Performance Measurement Specialists
  • Positions team to:
    • Drive customer and business performance improvement and change initiatives using First Choice and performance improvement methodologies
    • Measure, analyze and report local performance across the DGF value chain and customers
    • Identify performance gap
  • Manages First Choice and performance improvement programs and methodologies
  • Manages and measures local KPIs and reporting with agreed targets
  • Manages business and customer improvement projects
  • Supports project portfolio and country initiatives coordination for the business
  • Manages best practice programs for the country including audits, performance reports, branch improvement plans, best practice training
  • Manages Local Customer Improvement Program
  • Acts as a coach for the team


  • Knowledge of product and related processes
  • Strong change management and project management skills
  • Strong leadership and team building skills
  • Strong communicative, analytical, and administrative skills
  • Experience in leading meetings and facilitating training
  • Strong coaching and people development skills
  • Very good organizational skills to manage multiple projects/deadline
  • Ability to prioritize tasks

  • Degree with 2-3 years relevant working experience
  • Prior managerial experience with be advantageous

Zahlen und Fakten

  • Geschäftsbereich

    DHL Global Forwarding (Singapore) Pte. Ltd.

  • Beschäftigungsart

    Unbefristet Vollzeit

Jetzt bewerben