VP, Airfreight, China

Shanghai, Shanghai Shi, China Global Forwarding Freight 56932 12. January, 2021
Jetzt bewerben

Customer

Customers – New & Existing

  • Identify and develop potential, sustainable customer relationships
  • Ensure AFR operations respond to customer enquiries/complaints in a professional manner

Key Account Contacts

  • Lead in engagements and strategic customer interfaces with Key Account Contacts
  • Respond to Key Account enquiries and complaints

Country Manager

  • Support the Country Manager to manage and grow the AFR business
  • Support the Country Manager in strategic business planning and budgeting

Branch& Gateway AFR Organisation

  • Provide leadership in the country of product and business development, resource utilisation, branch AFR organisation and activities
  • Lead the development, implementation and localisation of key initiatives and programmes
  • Facilitate and support branches’ efforts in maintaining healthy relationships with trade bodies and government agencies & authorities, including being an active subscriber or participant of global research agencies
  • Establish KPIs and obtain agreement & commitment from branch management
  • Provide guidelines and support for the implementation of programs such as security regulation to meet country mandated regulatory requirements

Stakeholder

Carriers/Other Suppliers

  • Carrier contact/negotiation (AFR) according to corporate policy and local requirements
  • Carrier contract/relationship and performance management
  • Approve renewal/appointment of Carriers/Suppliers

Airport Authority/Customs Authorities and other regulatory agencies

  • Build and maintain strong relationships with regulatory agencies
  • Liaise with regulatory agencies to ensure operations comply with all regulatory requirements

Marketing & Sales

  • Interact with marketing (at country level) in terms of pricing
  • Interact with oversea’s marketing & sales team on pricing matter and responses to customer RFQs
  • Lead pricing team to complete tariff structure.

CSSV/Warehousing/Trucking Department

  • Provide AFR technical expertise to other departments in cross-department activities/discussions
  • Liaise with other departments to solve operational issues

Overseas Stations

  • Liaise with Overseas Stations on problem shipments
  • Handle Overseas Stations’ queries

Product Management (Ro & Global)

·Defines, implements, monitors and enforces service and quality standards at country level in cooperation with product management (in Regional Office)


Process

Business Performance & Results

  • Responsible for operational result at country/country group level AFR
  • Defines, monitors and enforces targets to the operational units
  • Select and assigns key positions to reach targets
  • Analyses costs and cost structure of production on country/country group level, and derives improvement measurements and actions

Championing Quality & Improvement

  • Responsible for constant improvement and optimization of production means (cost management), e.g. make or buy
  • Defines and implements Air Freight ISO standards in line with corporate instructions

Business Operational Management 

  • Monitor and Support for operational management, Production sites, Traffic management, Technical support (buying, capacity etc.), Local purchasing on country level for AFR according to corporate policy
  • Approve all invoices and internal applications
  • Review department budget status

People Management

§Determine organization structure, roles and responsibility and performance targets for the function

§Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.

§Develop a team spirit and multitasking capabilities within the team.

§Plan, organise and direct an efficient and effective function.

§Conduct performance appraisal, including coaching

§Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

§Identify training needs and opportunities to develop a highly skilled functional department


Zahlen und Fakten

  • Arbeitszeiten

    8

  • Geschäftsbereich

    DHL Global Forwarding (China) Co., Ltd.

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Keine

Jetzt bewerben

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