Network Associate

Puchong New Village, , Malaysia DHL eCommerce Solutions 54211 9. December, 2020
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We are looking for an Network Associate to join our DHL eCommerce Solutions team in Puchong,Malaysia.

The Network Associate will be responsible Oversee daily depot operation performance and also productivity, managing the quotation and also provide all the standard requirements to the contractors, managing all documents that related with expansion for approval.

Essential Responsibilities and Duties:

Key Accountabilities

  • Responsible in communicating written and verbal enquiries to all Network.

  • Analyze on transit time, cost comparison for freight and accuracy.

  • Ensure that weekly and monthly management reporting are done within stipulated dateline.

  • Be a gateway from country to the Network

  • Knowledgeable on current affairs for some key countries.

  • Ensure close monitoring of business performances and business model projections against current performance and initiatives.

  • Ensure budgets and accruals are completed and is accurate.

  • Responsible in operations planning process by ensuring sales and operations are planned based on same data and forecasts on projects.

  • Ensure monthly and weekly reports are updated in a timely manner.

  • Ensure country service level are updated on weekly and monthly basis.

  • Ensure key levels are identified to bridge the gap or improve country Transit Time performance on a regular basis.

  • Ensure that clear communication is establish between customer services, sales and network on services issues.

  • Constructively challenge country stake holders on the respective performance.

  • Constructively challenge Sales and Operations planning process on Operations capacity.

  • Ensure key levers identified during the business modelling/sales and operations planning process are acted in a timely manner.

  • Responsible in communicating all product specification revisions to customers, performance management team and etc when necessary.

  • Ensure product roadmap updates results in tangible business for countries.


  • Candidate must possess at least a Bachelor Degree in any field/discipline.

  • At least 1- 2 year(s) of working experience in product management/ PNL management/budgeting process/business monitoring would be benefit.

  • Minimum 1-2 years’ experience in express/ last mile business will be an added advantage.

  • Good knowledge in Microsoft Excel, Words and Power Point.

  • Advanced knowledge in Mathematics and analytical thinking.

  • Excellent communication (English & Malay)

Zahlen und Fakten

  • Geschäftsbereich

    DHL eCommerce (Malaysia) Sdn. Bhd.

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