Senior System Support Specialist

Prague, Hlavní město Prague, Czech Republic Global Business Services 40963 19. February, 2021
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We are looking for a new colleague – Senior System Support Specialist within our Server Services Operations Department at DHL IT Services. You will be responsible for supporting the department by providing information service.

About your role: 

  • Participate on providing information service related to server operation data to other teams via developing, maintaining and optimizing regular and ad-hoc reports.

  • Focus to data quality management, data models, operation data warehouse and maintenance of data feeds, incl. consistency

  • Maintain Group Wide Server Standard related infrastructure compliance services together with linkage to Risk management

  • Cooperate with colleagues from IT Services Server Operations Department and across DPDHL

  • Reporting to the Team Leader of Operations Performance Team

Your daily work: 

  • Cooperate with BI team on existing and new server operation data projects

  • Evaluate & analyze infrastructure management data, assess compliance with standards and address findings with respective stakeholders   

  • Based on requirements coordinate data gathering

  • Analyze data and address data quality issues

  • Visualize data via regular and ad-hoc reports

  • Develop, maintain and improve new or existing reports

  • Create documentation and provide explanation of the report functionalities

Your skills and experience:

Must have:

  • Analytic, systematic and creative thinking

  • At least 3 years of experience working in data analytic or reporting area

  • Wiling to learn and develop self

  • Advanced SQL knowledge based on daily usage and MS Excel functions for data analyses purposes

  • Good knowledge of Power BI Desktop


  • Knowledge of SQL Server Analysis Services (SSAS) Tabular models

  • Knowledge of Data Analysis Expressions (DAX) language

  • Basic databases knowledge

  • Sound knowledge of Oracle Data Integrator (ODI)

What we offer:

  • Great team of IT professionals

  • Modern offices in Chodov

  • Home office possibilities

  • Permanent contract

  • CAFETERIA employee benefit program with wide selection of benefits from Edenred

  • Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company

  • Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

  • Pension plan contribution

For more details feel free to contact

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn