Senior System Support Specialist (Intune)
•Act as a subject matter expert for Desktop, Application and Mobile Device related Directory Services operation support, design and implementation.
•Work on request fulfilment and incident management of service requests queues.
•Understand processes, status, progress and trends of capacity management for infrastructure components, storage, licenses.Document procedures and prepare guidelines for support teams.
•Microsoft Active Directory tools
•Set of internal portals and Admin application
•Azure Active Directory portals
•Microsoft Enterprise Mobility and Security Device Management suite consoles
•Provide technical expertise to resolve third level technical support issues and ensure all escalations are successfully resolved and all emergency fixes and changes appropriately documented
•Contribute to design and implementation of all solutions, operating systems, databases and middleware infrastructure services
•Plan and manage design and implementation of infrastructure improvement activities such as virtualization, cloud based solution migrations
•Provide guidelines and working instructions to colleagues and support teams
•Align and apply with service and infrastructure standards provided by the organization
•Strong skills, technical knowledge and experience of deploying, configuring and troubleshooting of Windows Client OS devices
•Experience with configuring desktop systems and applications using Directory Services, Active Directory or similar desktop management system
•Strong communication skills
•Ability to prioritize and multi-task to achieve goals and deadlines
•Great team of IT professionals and possibility of technical development
•Modern offices in Chodov
•Home office possibilities
•Pension plan contribution, Long-term Sickness Insurance
•CAFETERIA employee benefit program with wide selection of benefits from Edenred
•Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
•Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…
Zahlen und Fakten
DHL Information Services (Europe) s.r.o.
No travel required
„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“
Aktueller Mitarbeiter – Senior Consultant in Bonn