Senior Consultant - DSC Solution Support

Prague, Hlavní město Prague, Czech Republic Global Business Services 48236 20. October, 2020
Jetzt bewerben

IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL), the world's leading mail and logistics Group.


IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices in North, Central and South America, Europe and Asia.


In this role, you will be responsible for co-definition and implementation of strategic initiatives & projects, continual improvements and overall service  maturity for the DSC Solution Support organization. This role plays an essential role in delivering Strategy 2025 within the DSC Solution Support domain. Additionally, this role may be leading a take-on of a new global service across the globe.



Your Responsibilities:

  • Co-develops domain strategy, policies, procedures and best practices

  • Implements and/or oversees strategic initiatives and continual improvements in cooperation with relevant teams within/outside Solution Support

  • Drives continuous operational improvements across the domain incl. tools and processes improvements and standardizations

  • Coordinates internal projects and ad-hoc tasks across domain

  • Owns and maintains departmental information repository

  • Management of new services onboardings into the global DSC Solution Support domain


Qualification:

  • University Degree

  • At least 10 years of IT experience

  • ITIL and ITS process knowledge

  • Project management experience

  • Strong communication, organizational and presentation skills 

  • Ability to work independently, self-motivation and self-management

  • Experience with application support and service management

  • Experience with complex international environments is advantage

  • Results oriented personality

  • Strong team player

  • Able to work under pressure

  • Strategic thinking

  • Fluent English (written and spoken)



We Offer:

  • Great team of professionals and possibility of development

  • Modern offices in Chodov next to metro station

  • Permanent contract

  • Car or car allowance

  • CAFETERIA employee benefit program with wide selection of benefits from Edenred

  • Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company

  • Pension Plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

Location: PRG only


For more details contact hana.svehlova@dhl.com 

Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Keine

Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn