Senior Application Support Specialist – Global financial ERP application

Prague, Hlavní město Prague, Czech Republic Global Business Services 59085 28. January, 2021
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About the role:
2nd level Application Support Specialist provides consultation, guidance and problem solving expertise with respect to complex technical issues of infrastructure, design, methods, tools etc to ensure that a robust, maintainable, high quality, standards-compliant business applications software environment is developed and maintained with any weak links removed. The position also leads and supports internal improvement initiatives and programs. Ensures that all agreed targets, SLA's and Metrics are met.

Your work:
  •  Application (2nd level) Support
  •  Identifies opportunities for improvement
  •  Maintains quality standards and policies
  •  Provides advice and guidance to less experienced colleagues
  •  Liaises with staff responsible for the development of system enhancements to overcome known problems or further fulfill user requirements 
  •  Supports delivery of build projects through its lifecycle (focus on user and technical acceptance testing (UAT/TAT), RTP and post implementation support)
  •  Maintains an awareness of current developments in technical specialism(s)

You should have:
  •  Accounting & financial advance knowledge
  •  iSeries (AS/400) basic troubleshooting knowledge 
  •  Experience with application support
  •  Proficiency in SQL
  •  Advanced English (written and spoken)
  •  ITS process awareness (ITIL,…)
  •  Incident /Problem /Change Management knowledge
  •  Ability to independently work on Projects and perform Technical Tests

Nice to have:
  •  Any experience with Infor System 21 
  •  Programming skills (AS400 CL ...)
  •  Experience with corporate environment

Your personal skills:
  •  Customer focused personality
  •  Ability to prioritize and multi-task to achieve goals and deadlines
  •  Strong analytical thinking
  •  Team player

We offer:
  •  Great team of IT professionals and possibility of technical development
  •  Modern offices in Chodov
  •  Permanent contract
  •  Pension plan contribution
  •  CAFETERIA employee benefit program with wide selection of benefits from Edenred
  •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  •  Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

For more details feel free to contact:

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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