Senior Application Support Specialist - eCom Team

Prague, Hlavní město Prague, Czech Republic Global Business Services 58005 20. January, 2021
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About the role:
We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting global mission critical service supporting DHL Express.
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain internal application with minimal disruptions to the production environment.

The team is working with wide range of technologies (Splunk, Oracle, Weblogic, MQ, UCD, etc…).

Your work:
• E2E monitoring of global mission critical service, with strong focus on its overall performance
• Identification of optimization opportunities
• Close cooperation with development team in order to remove existing bugs
• Driving major change initiatives or business opportunities
• Developing and maintaining quality standards and policies
• Ensuring compliance with security standards and policies
• Playing lead role in complex programs and business opportunities
• Creating professional working relationships with business partners, other ITS centers, PfS and other stakeholders

You should have:
• Very good understanding of IT infrastructure (HW, network, OS, DB, middleware)
• Expertise in Unix-based systems (Linux, HP-UX)
• Solid understanding of SQL, PLSQL, DB performance tuning and optimization
• Advance DB knowledge (Oracle is preferred)
• Experience with monitoring tools (Splunk, etc)
• Advance Shell scripting – active usage
• Java environment experience
• Good knowledge of Middleware and Integration technologies
• Familiarity with automation tools (UCD, Ansible, Jenkins etc.)
• Very good English, analytical skills and ability to get quickly from problem to solution, customer focus

We offer:
  •  Great team of IT professionals and possibility of technical development
  •  Modern offices in Chodov
  •  Home office possibilities
  •  Permanent contract
  •  CAFETERIA employee benefit program with wide selection of benefits from Edenred
  •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  •  Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

For more details feel free to contact:

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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Aktueller Mitarbeiter – Senior Consultant in Bonn