Manager of Team – ESS&ESI (Electronic Shipping Solutions & Electronic Shipping Integration)

Prague, Hlavní město Prague, Czech Republic Global Business Services 66201 5. April, 2021
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Introduction:
At DHL, people mean the world to us. That is why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics and supply chain solutions. Our purpose as the Logistics Company for the World is to connect people, improving their lives. We do not just deliver parcels and packages - We also deliver prosperity, we transport health, we power growth and we deliver joy.

About the role:
DHL is hiring a Manager of Team for its Prague office. In this role, you will be Managing Application Support team that provides support for global and regional customer facing tools or back ends of these solutions. You will direct, lead and motivate the team, including recruitment, retention, monitoring performance, people development, and management.

Your work:
  •  Implement consistent structure, roles, performance targets and goals
  •  Embrace the culture of Solutions Support that routinely establishes and monitors Key Performance Indicators 
  •  Manage the allocation of appropriate resources and commitment to achieve both ITS and business colleagues’ objectives and targets
  •  Provide clear direction and performance standards across the team
  •  Ensure development of people through a comprehensive training plan for direct reports and subordinates
  •  Stakeholder Management; You will be the driver for complex technical solutions. Additionally, you will effectively manage maximum availability and minimize disruption to the Business mission and critical customer facing services and ensure that all agreed targets, SLA's and Metrics are met
You should be/have:
  •  An excellent communicator – you display good team leadership skills and motivate your team members
  •  Must display evidence of customer centricity as a prerequisite for this post, plus the ability to work with minimal supervision in a fast paced environment
  •  Proficient knowledge and understanding of user/customer perspective and the impact of technical and application problems on our business            
  •  Excellent understanding of IT infrastructure      
  •  An understanding of the following technologies Linux, Oracle database, SQL, PL/SQL, Apache, Tomcat, OpenShift, NGINX, Splunk
  •  Fluent English (written and spoken) is a must 
  •  Previous DevOps experience
  •  Experience with work in multicultural, remote and virtual team
  •  Knowledge of ITIL – Service Management (Certification advantage)

What we offer:
  •  Great team of IT professionals
  •  An extra week of holiday (25 days/year)
  •  6 Self-sickness days/year
  •  Company car / car allowance
  •  Full salary compensation for up to 10 days absence due to illness per the calendar year
  •  Lunch vouchers fully covered by DHL
  •  Cafeteria benefit system by EDENRED
  •  Multicultural environment in modern offices
  •  Pension plan contribution
  •  Multisport card
  •  Employee Referral Program
  •  Company sponsorship of various sports and social clubs
  •  Smart casual dress code
  •  Medical Assistance program

For more details contact lukas.mandzikievic@dhl.com.

Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

Jetzt bewerben

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Aktueller Mitarbeiter – Senior Consultant in Bonn