Configuration Specialist (Asset Management)

Prague, Hlavní město Prague, Czech Republic Global Business Services 51776 11. November, 2020
Jetzt bewerben
Would you like to be part of DHL IT Services? Our Configuration management team is looking for a new team member.
You will provide support and consultancy for IT HAM shared service. IT HAM shared service supports the exponential demand from DP DHL divisions to track IT Hardware Assets in a central repository in order to increase security, manage costs and compliances for the group. 

What you will do:
  •  Onboard Business Units / Countries onto IT HAM shared service
  •  Interact; collaborate with and support 800+ BU Asset managers and end users across the globe to ensure positive user experience and drive service usage
  •  Understand DPDHL Asset End to End Life cycle and the Asset service and its interaction with CMDB 
  •  Provide training; consultancy & demos to users to drive adoption of process and related tools
  •  Address end users requests & queries
  •  Maintain core data (Models, Stockrooms; Model Mapping etc.) in Global ServiceNow (GSN)
  •  Actively participate in UAT of new features
  •  Test GSN Releases
  •  Ensure bugs are reported; tested and fixed

You should have:
  •  Very good communication & presentation skills
  •  Strong customer focus and result orientation
  •  Experience with GSN (ServiceNow)
  •  Ability to prioritize and multi-task to achieve goals and deadlines
  •  Experience in IT company; ideally with Asset and Configuration Management
  •  Very good English

What we offer:
  •  Great team of IT professionals and the possibility of technical development
  •  An extra week of holiday (25 days/year)
  •  6 Self-sickness days/year
  •  Full salary compensation for up to 10 days absence due to illness per the calendar year
  •  Lunch vouchers fully covered by DHL
  •  On-going professional and technical training and certifications
  •  A multicultural environment in modern offices
  •  Pension plan contribution
  •  Multisport card
  •  Employee Referral Program
  •  Company sponsorship of various sports and social clubs
  •  Smart casual dress code
  •  CAFETERIA employee benefit program with wide selection of benefits from Edenred

In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.
Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!

For more details feel free to contact:

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

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Aktueller Mitarbeiter – Senior Consultant in Bonn