Blockchain Application Support Specialist

Prague, Hlavní město Prague, Czech Republic Global Business Services 45881 6. October, 2020
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SUMMARY:

We are looking for a Blockchain solution support specialist to join our Blockchain Center of Excellence within DHL ITS Innovation department – Digital Lab. Your primary responsibility will be consultation, guidance and problem solving expertise with respect to technical issues of infrastructure, design, methods, tools etc. to ensure that a robust, maintainable service is provided. Provides critical operational support to all given services with strong focus on Blockchain related products. Blockchain, as a technology used for reliable traceability, authenticity of delivery proof etc. within logistics business, has become one of the core competencies and therefore we need to strengthen our capability and also capacity in this significantly expanding area.

What you will do:
•Work as 2nd level support for services related to Blockchain implementation within DPDHL
•Responsible for testing and release to production
•Support Incident, Problem and Critical Incident Management as required, prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with SLAs
•Maintain good working relationships with appropriate internal and external DHL customers
•Provide technical support to users of business applications, using standard ITS processes and procedures
•Provide verbal and written technical reports to specialists on aspects of system status.
•Provide technical reports to users and managers.
•Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment and meet established standards. Provide deployment services for area of competence
•Investigate problems and other requests for support and determines appropriate actions
•Liaise with staff responsible for the development of system enhancements to overcome known problems
•As a member of DevOps team, have opportunity to contribute to build phase of the projects

What you will need:
•Experience working with open-source platforms like Quorum, Hyperledger, Ethereum etc.
•Experience working with smart contracts such as Solidity is a plus
•Experience with one of the following languages is a plus: Java, NodeJS
•Experience with API integration with a 3rd party applications is a plus
•Must be able to provide 24x7 on-call support on a rotational basis during the weekend and also prepare to work during public holidays
•Must be able to work on 3 rotational shift (morning, noon and midnight)
•Creative problem-solving skills and ability to work conceptually

Other necessary skills:
•Fluent English – daily communication
•Analytical skills
•Excellent Written & Verbal communication skills
Behavioral skills:
•Strong customer focus
•Strong analytical thinking
•Team Player
•Excellent influencing and negotiating
•Personal drive, commitment to excellence, resilience in adversity

We offer:
•Great team of IT professionals and possibility of development
•Extra week of holiday (25 days/year)
•6 Self-sickness days/year
•Permanent contract
•Full salary compensation for up to 10 days absence due to illness per calendar year
•Cafeteria Benefit System via Edenred
•On-going professional and technical trainings and certifications
•Pension plan contributions
•Employee Referral Program and Working Anniversary Rewards
•Company sponsorship of various sports and social clubs
•Huge number of internal job opportunities within the company

Zahlen und Fakten

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Tagschicht

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