Application Support Specialist– Transportation Management System

Prague, Hlavní město Prague, Czech Republic Global Business Services 57784 18. January, 2021
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ABOUT THE ROLE:
You will provide second level of application support to DHL Freight business unit in order to ensure the maximum availability and minimal disruption to business continuity.

YOUR DAILY TASKS:
  •  Deliver application support within Service Level Agreements to freight business   users according to ITS processes with the main focus on Incident and Problem Management
  •  Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
  •  Coordinate activities and communicate with impacted stakeholders as per incident management process
  •  Maintain the knowledge of supported applications
  •  Support delivery of projects throughout their lifecycle
  •  Seek to continuously improve efficiency within supported applications
  •  Participate in 24/7 on-call support (paid extra)

YOUR SKILLS:
  •  Previous experience in application support
  •  Strong analytical thinking, very good communication skills
  •  Hands-on experience with LINUX operating systems
  •  Practical knowledge of any RDBMS, experience with SQL
  •  Good time-management, organizational, multi-task and prioritization skills

NICE TO HAVE:
  •  Knowledge of any common scripting languages e.g. BASH, Java SE and Service Now
  •  Experience in debugging, automated testing
  •  ITIL Foundation V3 certificated

WE OFFER:
  •  Great team of IT professionals and possibility of technical development
  •  On-going professional and technical trainings and certifications
  •  Modern offices in Chodov
  •  Home office possibilities
  •  CAFETERIA employee benefit program with wide selection of benefits from
     Edenred
  •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary
     compensation for up to 10 days absence due to illness per calendar year, Lunch
     vouchers fully covered by company
  •  Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral
     program……
  •  Permanent Contract

For more details feel free to contact: marie.nunhardtova@dhl.com

Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Keine

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„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn