Application Support Specialist - eCom team

Prague, Hlavní město Prague, Czech Republic Global Business Services 54297 8. December, 2020
Jetzt bewerben
We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting business and mission critical services supporting DHL Express.
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain internal applications with minimal disruptions to the production environment.

The team is working with wide range of technologies (Openshift, Splunk, Oracle, Elasticsearch, Weblogic, Tomcat, Apache, NGINX, MQ,…)

What will you do:
  •  Work as 2nd level support for business and mission critical applications/services available regionally (Europe) and globally
  •  Responsible for whole Application/Service lifecycle from initial project phase to release to production 
  •  Support Incident, Problem and Change Management process
  •  Monitor supported services to be ahead of potential issues
  •  Liaise with application developers to overcome known problems and improve the service quality
  •  On- call support (rotational within the team)

You should have:
  •  Previous experience in application/system support area
  •  Familiar with SQL 
  •  Linux/Unix skills
  •  Very good English
  •  Analytical skills and ability to get quickly from problem to solution
  •  Team player
  •  Customer attitude

Nice to have:
  •  Experience with Splunk and Openshift 
  •  NGINX and experience with data replication with Shareplex

We offer:
  •  Great team of IT professionals and possibility of technical development
  •  Working in multicultural environment 
  •  Modern offices in Chodov
  •  Home office 
  •  Permanent contract
  •  CAFETERIA employee benefit program with wide selection of benefits from Edenred
  •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  •  Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

For more details feel free to contact:

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn