Application Support Specialist (BI Reporting & Revenue team)

Prague, Hlavní město Prague, Czech Republic Global Business Services 38850 23. August, 2020
Jetzt bewerben

We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting business and mission critical services supporting DHL Express.
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain internal applications with minimal disruptions to the production environment.

About the role:
•Work as 2nd level support for business and mission critical applications/services
•Responsible for whole Application/Service lifecycle from initial project phase to release to production
•Support Incident, Problem and Change Management process
•Monitor supported services to be ahead of potential issues
•Liaise with application developers to overcome known problems and improve the service quality

You should have:
•Previous experience in application/system support area
•Familiar with SQL (Teradata SQL is advantage)
•At least basic Linux/Unix skills
•Very good English
•Analytical skills and ability to get quickly from problem to solution
•Team player
•Customer oriented attitude

What we offer:
•Great team of IT professionals and possibility of technical development
•Modern offices in Chodov
•Home office possibilities
•Permanent contract
•Pension plan contribution, Long-term Sickness Insurance
•CAFETERIA employee benefit program with wide selection of benefits from Edenred
•Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
•Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

For more details feel free to contact

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn