Application Support Specialist (BI Reporting & Revenue team)
We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting business and mission critical services supporting DHL Express.
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain internal applications with minimal disruptions to the production environment.
About the role:
•Work as 2nd level support for business and mission critical applications/services
•Responsible for whole Application/Service lifecycle from initial project phase to release to production
•Support Incident, Problem and Change Management process
•Monitor supported services to be ahead of potential issues
•Liaise with application developers to overcome known problems and improve the service quality
You should have:
•Previous experience in application/system support area
•Familiar with SQL (Teradata SQL is advantage)
•At least basic Linux/Unix skills
•Very good English
•Analytical skills and ability to get quickly from problem to solution
•Customer oriented attitude
What we offer:
•Great team of IT professionals and possibility of technical development
•Modern offices in Chodov
•Home office possibilities
•Pension plan contribution, Long-term Sickness Insurance
•CAFETERIA employee benefit program with wide selection of benefits from Edenred
•Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
•Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……
For more details feel free to contact email@example.com.
Zahlen und Fakten
DHL Information Services (Europe) s.r.o.
No travel required
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Aktueller Mitarbeiter – Senior Consultant in Bonn