Software Delivery Coordinator (System Specialist)
Would you like to be part of DHL IT Services? Our Infrastructure Operations team is looking for a new team member.
Our service offers centrally managed computer-centric application delivery to defined group(s) of clients within DHL business units and includes per-request based, managed deployment of software including pilot user, pilot evaluation, delivery of software packages, (phased) deployment, support and weekly status reporting of the application delivery.
As a software delivery coordinator you will cover:
•acting as a coordinator and main point of contact: planning, scheduling and supervision of related software delivery activities, from pre-pilot and pilot testing to delivery and closure;
•managing communication, delivery and process improvements to ensure the service growth without impact on quality;
•coordination of teams involved in software delivery;
•ensuring that the official processes and communication cascades are followed;
•providing support to various business and technology teams as necessary during preparation, development and delivery - ensuring operational teams maintain a clear understanding of the client's needs;
•continuous process/service improvements, keeping regular updates on service page and official documentation;
•Minimum Bachelor’s degree or equivalent
•Any type of customer relations or customer service/support experience
•Excellent written and verbal English communication skills
•Problem solving and analytical skills
•High sense of urgency
•Strong interpersonal skills
•Excellent time management
Zahlen und Fakten
DHL Information Services (Europe) s.r.o.
No travel required
„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“
Aktueller Mitarbeiter – Senior Consultant in Bonn