Software Delivery Coordinator (System Specialist)

Prag, Hauptstadt Prag, Tschechien Global Business Services 36450 27. July, 2020
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Would you like to be part of DHL IT Services? Our Infrastructure Operations team is looking for a new team member.

Our service offers centrally managed computer-centric application delivery to defined group(s) of clients within DHL business units and includes per-request based, managed deployment of software including pilot user, pilot evaluation, delivery of software packages, (phased) deployment, support and weekly status reporting of the application delivery.

As a software delivery coordinator you will cover:

acting as a coordinator and main point of contact: planning, scheduling and supervision of related software delivery activities, from pre-pilot and pilot testing to delivery and closure;

managing communication, delivery and process improvements to ensure the service growth without impact on quality;

coordination of teams involved in software delivery;

ensuring that the official processes and communication cascades are followed;

providing support to various business and technology teams as necessary during preparation, development and delivery - ensuring operational teams maintain a clear understanding of the client's needs;

continuous process/service improvements, keeping regular updates on service page and official documentation;

Your experience:

Minimum Bachelor’s degree or equivalent

Any type of customer relations or customer service/support experience 

Excellent written and verbal English communication skills

Problem solving and analytical skills

High sense of urgency

Strong interpersonal skills

Excellent time management

Proactive attitude

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  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn