Senior Application Specialist – Windows/Linux/SQL

Prag, Hauptstadt Prag, Tschechien Finance Global Business Services 15505 08/11/2019
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We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team providing support for the main business partner - DHL Express Operations. With respect to technical issues of infrastructure, design, methods, tools etc. you have to ensure that maintainable service is provided.

You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain the service’s implementations with minimal disruptions to the production environment.


• Works as 2nd level support for internal set of applications/services
• Responsible for whole Application/Service lifecycle from initial testing (TAT) and release to production 
• Releases new/enhanced applications/services to production
• Supports Incident, Problem and Change Management process
• Monitors supported service to be ahead of potential issues
• Keep all required technical documentation up-to date
• Plans, executes and supports IT Solution’s implementations with no disruption to the production environment
• Investigates problems and other requests for support and determines appropriate actions
• Liaises with system developers to overcome known problems and improve the service quality
• Provides key technical consultations with major migration and transition projects
• Supports on-going projects and carries out specific assignments connected with the supported service and business continuity
• Monitors and oversees the overall performance of the service
• Housekeeping on managed services
• Capacity management – assure sufficient capacity on services
• Participation on meetings from IT and customer side - senior people from IT and business areas
• On-call overtime is mandatory part of job (average rotation 1 weekend in a month)


• Previous experience in area of Solution Support, L2  application support area
• Familiar with MSSQL or Oracle DB
• Experience in supporting windows applications and experience in Linux/Unix and Linux/Windows scripting will be an advantage
• Knowledge/experience in C# programming will be an advantage
• Very good communication skills in English, 
• Analytical skills and ability to get quickly from incident/problem to solution
• Customer focus approach
• Team player attitude 


• Work for one of the largest company in the world with innovative culture
• Great team of IT professionals and possibility of technical development
• On-going professional and technical trainings and certifications
• You will get an opportunity to learn a lot about transport management and meet with the greatest professionals in this area
• Modern offices in Chodov
• Huge number of internal job opportunities within the company
• Home office
• Permanent contract
• Wide range of benefits (Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch and FlexiPass vouchers fully covered by DHL, Pension plan contribution, Multisport card, mobile and laptop, Fruit days, sport clubs for Employees....).

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  • Arbeitszeiten


  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich


  • Schichtarbeit


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