Principal Application Support Specialist Reporting – Cognos, Tableau

Prag, Hauptstadt Prag, Tschechien Global Business Services 19121 19/12/2019
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Would you like to be part of DHL IT Services? Application support team is looking for an enthusiastic person who is keen to learn how to support key system DWH Parcel in order to ensure the maximum availability and minimal disruption to business continuity. DWH Parcel is the relevant Data Warehouse for BU P&P (DHL Paket Deutschland) in Germany - Data from different systems is collected, stored and provided for operational respectively dispositive scopes.

What you will do:

  • Deliver application maintenance support within Service Level Agreements to Parcel business according to ITS processes with the main focus on Incident and Problem Management
  • Maintenance and development of Reports und Dashboards based on Cognos and Tableau
  • Performance analysis and tuning
  • Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
  • Maintain technical documentation and the knowledge of supported applications

Applications you will use:

  • IBM Cognos 10 and higher
  • Tableau
  • DB Teradata
  • Subversion
  • Git

You should have:

  • Strong experience with BI Cognos / Tableau
  • Ability to use English in daily communication
  • Good time-management, organizational, multi-task and prioritization skills

Nice to have:

  • Experience in Database Teradata
  • German language skills

What we offer:

  • Internal and external trainings
  • Great team of professionals and possibility of development
  • Full support from colleagues during onboarding
  • Modern offices in Chodov next to metro station
  • Huge number of internal job opportunities within the company
  • Home office
  • Permanent contract
  • Company car or car allowance
  • CAFETERIA employee benefit program with wide selection of benefits from Edenred
  • Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  • Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……
  • Smart casual dress code

Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Keine

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