Executive Account Manager

Prag, Hauptstadt Prag, Tschechien Deutsche Post DHL Group req74819 06/03/2019
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About the role:
The Executive Account Manager represents the primary commercial interface to the Business Partner. The role is responsible for achieving a long-term, flourishing relationship with business partners and business growth.

What you will do:
  •  Be the first contact for business partners in regard to IT related topics
  •  Develop and enhance relationships with business partners
  •  Solve business partners’ escalations
  •  Identify and develop new customers within client organization 
  •  Manage business pipeline 
  •  Create proposals, negotiate proposals and get them agreed by business partners
  •  Influence company to deliver new ideas for and influence the development and enhancement of services, products and systems based on requirements of business partners

What you should have:
  •  10+ years’ experience in IT and business disciplines
  •  Excellent influencing and negotiating skills
  •  Excellent analysis and problem solving skills
  •  Fluent business English communication, both orally and written
  •  Proven ability to direct and influence others outside direct line management structure to undertake activities that achieve set objectives (incl. senior managers, different cultures)
  •  Degree in IT or business-related subject
  •  Experience in selling complex IT solutions and services is an advantage 
  •  ITIL experience (2+ years) is welcome
  •  DPDHL Group experience is a big plus!
  •  Contract logistics business experience preferred
  •  ITS service offering awareness
  •  Portfolio and Project Management skills
  •  Experience in System Integration / SW development project delivery 

We offer:
  •  Great team of IT professionals and a possibility of technical development
  •  An extra week of holiday (25 days/year)
  •  6 Self-sickness days/year
  •  Company car / car allowance
  •  Full salary compensation for up to 10 days absence due to illness per the calendar year
  •  Lunch and FlexiPass vouchers fully covered by DHL
  •  On-going professional and technical training and certifications
  •  Multicultural environment in modern offices
  •  Pension plan contribution
  •  Multisport card
  •  Employee Referral Program
  •  Company sponsorship of various sports and social clubs
  •  Smart casual dress code
  •  Medical Assistance program

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL IT Services Europe

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich


  • Schichtarbeit


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