Insurance Analyst

Plantation, Florida, USA Global Business Services 23017 20. October, 2020
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DHL is hiring an Insurance Analyst for its Insurance and Risk Management (IRM) department in Plantation, FL.This entails providing risk advice and support to the business, allowing them to meet their business and commercial objectives. You will support effective relationships with the business, finance and other key stakeholders within the region.The qualified candidate will have 5-10 years of administrative, underwriting and loss analysis experience with Property & Casualty, Cargo, Shippers Value Protection with a broker, insurer or in a Risk Management department.A background in Underwriting or Brokerage is required.

Key Responsibilities:

Business Alignment with DPDHL Operations:

Adopt the DPDHL culture of respect and results through professionalism, integrity, effectiveness and dynamic attitude contributing to an internal environment of collaborative teamwork and promote a positive IRM service provision to customers.

Serve as a key active member of IRM’s insurance team, interacting with colleagues to ensure business objectives are met and that the organization is performing to “best in class” standards.

Support the provision of advice and guidance to the business including finance and accounting, operations and health & safety on event based insurable risk.

Contribute to IRM initiatives in geographical remit to help drive improvements and future direction of the IRM Global Insurance service offering and provide risk advice and support, contributing to the success of the business meeting their commercial objectives.

Liaise with key stakeholders including the business at functional and site management levels, insurers, brokers, IRM Globally and within the region.

Support and assist property risk engineering and loss control processes including the set-up and monitoring of IRM Operational Risk initiatives and through the analysis of macro-level claims information for underwriting purposes.

Delivery of Subject Matter:

Assist with the delivery and management of the Global Insurance Strategy throughout the region including; risk identification, collection & validation of exposure information, obtaining terms, support managing offer and acceptance process, overseeing the premium collection process and ensuring timely evidencing of insurance.

Maintains understanding of the business and builds relationships with the business to collect business exposure information and alignment with business goals.

Maintains understanding of and keep up to date on insurance market conditions and global insurance programs to provide visibility to business and IRM London on any material changes.

Maintain details of local and global program insurance placements for the region including accurate market share information, historical exposure, policy and premium spend.

Ensure alignment with IRM global insurance program managers on any local insurance placement prior to renewal or request for quotations/proposals.Collaborate and assist in the placement of any local coverage.

Collaborate with IRM functions to analyze program performance data to identify trends, draft reports and propose recommendations for underwriting and actuarial purposes.

Continuously look to improve transactional and analytical processes to streamline insurance program engagement& delivery process and ensure alignment with global stakeholders.

Liaise with Global insurance program managers, IRM Operational Risk, property insurers and business unit stakeholders (Site management, Health & Safety, and Real Estate etc.) to arrange site surveys, to manage distribution of survey reports, track status of open recommendations.

Work with the business to close out human element recommendations and assist with Business Case Assessment process for physical recommendations where CapEx is required.

Oversee validation and approval process of TPA claims reimbursement invoices.

Oversee verification and approve/process (with appropriate GL coding) of all insurance-related managed spend.

Manage the accurate preparation and submission of all required insurance and claims related state filings within statutory deadlines in coordination with brokers and TPA.

Liaise with broader IRM team to promote improved cross function communication for better support of other service lines.

Knowledge Skills

Bachelor’s degree in one or more of the following; Risk Management, Insurance, Management, Finance, Accounting, Economics or other closely related field

ARM (Associates in Risk Management) or CPCU (Property Casualty Underwriter) certification is a plus

5-10 years demonstrable risk management and Property & Casualty insurance experience, preferably within a large multinational environment with solid experience in US insurance related financial analysis

Intermediate knowledge of risk finance concepts and US commercial insurance policies, language and procedures/documentation

Experience in collection, validation, and analysis of exposure data used for commercial underwriting

Operated within a global matrix organization, servicing multiple internal customers with various requirements at any given one time

Track record of customer satisfaction within a shared service environment, providing strong commercial insurance and risk advice

Knowledge of or experience in the logistics and/or transportation business

International experience, previously built and established cross border relationships, including Europe and LatAm

Experience in preparing concise insurance risk reports for varying stakeholders with different priorities and requirements

Project oriented and able to meet short and medium term priorities

Proven track record of collaborating and identifying solutions in support of business needs

Experience in lean methodologies or process improvement frameworks

Experience working effectively in a virtual team environment

Proficient in MS Office Suite (Word, Excel, PowerPoint) programs

Intermediate understanding of actuarial concepts and actuarial reports

Strong analytical skills


Ability to encapsulate business risk exposures into a concise summary for different stakeholders

Proficient in time management, self-discipline and controlling interruptions by molding the behavior of others who have varying priorities, and being time-effective and time-efficient

Well-developed communication skills including “soft selling” and “consultative” approach

Strong ability to manage challenging situations and work well under pressure

Excellent written and verbal communication skills and familiarity with finance & insurance terminology

Ability to productively work in a fast-paced environment and effectively prioritize workload

Strong customer service mind-set

Can work well under pressure and maintain composure and professionalism

Highly organized, with the ability to manage shifting priorities and maintain quality deliverables

Fluent in English, second language desirable e.g. Spanish, Portuguese

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Zahlen und Fakten

  • Geschäftsbereich

    DHL Express (USA), Inc.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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Aktueller Mitarbeiter – Senior Consultant in Bonn