Business Process and Application Specialist

Oslo, Oslo, Norwegen Global Forwarding Freight 56539 7. January, 2021
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We are searching for Business Process and Application Specialist

Business Process and Application Specialist – DHL Global Forwarding Freight Norway

Do you want to be a part of one of the 10 largest employers in the world? Even though we are counting 500.000 employees and are present in 230 geographical territories worldwide, there is always room for more people with the “X-factor”. We strive to be the logistic leader in the world, and we put Service Excellence and Service Performanceon our agenda in everything we do – every day.

We know that our customers are living digital and expect us to do the same. Through the last years, we have been running a comprehensive IT Renewal Project, and it is time to pick the fruits. Are you a person that both talk digital but at the same time have fingerspitzgeful on daily logistic processes in a global setting? The one person that is both able to connect people, and at the same time improve lives?

We want to extend our Business Process Optimization & IT team with an experienced and practical oriented, hands-on specialist within Process and Application. The overall purpose of this position will be to get the potential out of our digital landscape in our daily production.  We think that our new colleague has Entrepreneurial Spirit and Passion as key drivers, and never give up before he / she succeeds.

Main Tasks and duties

  • Govern local processes based on DHL Best Practice
  • Drive and implement process improvement projects
  • Identify improvements within, and be "hands on" resource for IT automation projects
  • Support system and process changes; local communication and implementation (functional)
  • Facilitate, train and govern Super User communities
  • Act as an ambassador for change / transition activities

Your Skills and Expertise

Mandatory requirements:

  • Expert within Global Logistic Processes (AFR mandatory), desk level
  • Good communicative skills in English, both written and oral
  • Ability to “read” and also improve business processes
  • Excellent interpersonal/team skills
  • Customer centric mentality
  • Adaptable to communicate with all levels of an organization
  • Interest of and insight in digitalization and IT
  • Used to work in an international setting

Preferable Requirements:

  • Fluent in one Scandinavian language is an advantage
  • Bachelor Degree (long and relevant / applicable experience may fulfill this requirement)
  • Project leadership and project management experience
  • Change management skills
  • Experience of working with continuous improvement & LEAN 
  • Knowledge of CargoWise TMS would be preferable

Our Promise

  • We are One team  - your voice will be heard
  • We will make sure that you receive sufficient support
  • We will provide necessary training
  • We will set targets together with you – and make sure that you succeed

For more information in regards to the open position, please contact Head of BPO & IT, 
Jon Sobakk +47 91 71 20 20.

Zahlen und Fakten

  • Geschäftsbereich

    DHL Global Forwarding (Norway) AS

Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn