Customs Compliance & Consulting Manager - Toronto or Montreal

Mississauga, Ontario, Kanada Global Forwarding Freight 20957 19/01/2020
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Job Summary:

To manage the commercial operation of the compliance and customs consulting departments as to provide an efficient, comprehensive and cost effective customs management service to clients.Consistently achieve and exceed objectives through the development of people and processes.

Principal Duties & Responsibilities:

·Plan the commercial tactics of compliance and customs consulting.

·Assist the National Customs and Compliance Manager with developing, implementing, managing and promoting customs consulting and compliance programs.

·Prepare action plans and operating budgets.

·Establish and maintain working relationships with customers and customs authorities.

·Keep informed of trends and development in the industry, of customers and competitor activity.

·Recruit, train, develop and motivate staff.

·Identify and develop promotable employees.

·Ensure policies and standards relating to commercial, operational and accounting considerations are known and applied within the department.

·Regularly review progress against budget and take remedial action where necessary.

·Ensure that DHL Canada is in compliance with the Canadian Customs regulations and assist with ensuring all locations are exercising reasonable care and responsible supervision in the transaction of Canadian Customs business.

·Develop along with the Canadian Managers basic standardized work practices, which can be implemented throughout Canada.

·Develop a new revenue stream through ensuring that our customers are compliant.

·Provide clients with advice/guidance with regards to all Customs regulations.

·Collaborate to the preparation of periodic newsletters, alerts, and other information sent to our clients.

·Assist in the development of standard operating procedures specific to individual accounts (such SOPs are expected to compliment, not replace, nationally standard work practices).

·Participate in intensive periodic training seminars conducted by both internal and external resources on Customs (and related) matters.

·Keep informed of trends and development in the industry, and of customer and competitor activity.

·Inform and support management on the changes and development in the Trade Industry.

·Provide consultative guidelines to develop and coordinate a comprehensive plan to ensure the success of all departments.

·Maintain high compliance standards and achieve compliance goals in the face of various pressures, such as P&L etc.

·Develop and provide training seminars to our internal and external customers

·Develop and provide internal and external compliance audits

·Provide all compliance consulting services, ie auditing services, filing finance remission orders for manufacturing, verifying SIMA claims, drawbacks, refunds, duty deferral applications, verifying & communicating CITT decisions, CITES permit applications, export permits, advance rulings, HS classifications, valuation & origin determinations, free trade qualification, compliance manuals, consulting advice, guidance & training

Qualifications and Skills:

  • Customer focused

  • Thorough rating knowledge of Customs Tariff Classifications

  • Thorough knowledge of all Customs regulations including the Customs Tariff, the Customs Act, the Excise Tax Act and the Special Import Measures Act

  • Ability to coordinate several functions

  • Ability to forecast business plans

  • Ability to train employees

  • Ability to create positive employee relations


  • Customs transactional brokerage

  • Customs rating

  • Customs Consulting

  • Management

  • Accounting

  • Computer systems

  • Productivity measurement

  • Management techniques


  • Customer driven

  • Team leader

  • Enthusiastic

  • High self esteem

  • Motivated by own and others achievements

  • Willingness to learn

  • Wants to lead


  • Flexible

  • Proactive

  • Innovative

  • Highly assertive

DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. DHL is an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Global Forwarding (Canada) Inc.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


Jetzt bewerben