Ocean Export Supervisor

Miami, Florida, USA Global Forwarding Freight 56255 5. January, 2021
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Job Title: Ocean Export Supervisor  
Location:  Miami, FL

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for a Supervisor in our Ocean Export Department to run day to day operation and lead/develop the team with the primary objective of delivering service excellence and identify/develop talent.

Key Responsibilities:
  • Leads, coaches, motivates and develops OFR Team activities, process standards.
  • Identifies training needs and opportunities to develop highly skilled teams 
  • Aligns customer service activities and initiatives to support Product objectives while driving customer satisfaction.
  • Maintains an effective relationships with the customers in the area of responsibility; supporting sales efforts; reduction of churn and customer retention
  • Liaises with the network (FS, KAMs, MNCs, CSI) to support and develop new business opportunities
  • Responsible for the implementation (IMPAT) of new business
  • Drives product achievement of CS and Operational KPIs
  • Proven experience managing and driving Team productivity
  • Run special product programs and collaborate with station initiatives (i.e. NPA, Compliance, GCCS, EOS, etc.) 
  • Propose and implement process improvement initiatives using FC methodology
Skills / Requirements:
  • Bi-Lingual English/Spanish is required
  • 2+ years' Ocean Export freight forwarding experience is required
  • Leadership experience is strongly preferred
  • CargoWise system experience is preferred
  • DG/Hazmat experience preferred
  • Demonstrated knowledge in business process improvement / project management initiatives
  • Exceptional analytical and problem solving skills
  • Excellent verbal, written, and interpersonal communication skills. 
  • State of the art knowledge of technologies, processes, and practices
  • Strategic thinking, self-directed, high energy and proactive working style
  • BA/BS degree or experience in related discipline 
WHY JOIN our DHL team?
At DHL, you will be part of a strong team that respects its’ employees, society, and environment.  You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.  We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.  DHL offers highly competitive compensation, incentive, and bonus plans. 
In addition, DHL offers the following:
  • Paid time off: Holiday, Float Holiday, Vacation, and Sick
  • Medical, Prescription, Dental, and Vision plans
  • 401K plan with a match
  • Employee Discount plan
  • Tuition Assistance Plan
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:
  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.



Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.

Zahlen und Fakten

  • Geschäftsbereich

    Danzas Corporation

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

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„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn