Service Manager

Kuala Lumpur, Kuala Lumpur, Malaysia DHL Express req82914 26/08/2019
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Overall Role Purpose:

To manage and implement Technical Services to DE business entities throughout Malaysia and to support business objectives in line with global and regional standards.


  • To manage the infrastructure, technical support and telecommunications for MY.
  • Directing the establishment of a continually improving computer network and associated services
  • Rationalising the deployment of servers in order to provide high service levels at an appropriate cost
  • Planning and overseeing all hardware, software and service purchases in line with the area and country IS budget.
  • Planning the provision for security, availability, resilience and performance
  • Providing advice and recommendations on the selection of network related hardware and software
  • Identifying and evaluating network services, network hardware and software tools available in MY
  • Documentation of all networks
  • To manage the HelpDesk to resolve issues in a timely manner.
  • External customers: Contract negotiation, problem escalation, etc.
  • Proactive member of the MY IT Management team.

Zahlen und Fakten

  • Geschäftsbereich

    DHL Express Malaysia

  • Reisetätigkeit erforderlich

    Unter 50%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich


  • Schichtarbeit


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