Senior Director of Strategic Accounts

Kanada DHL Global Forwarding, Freight req74938 08/03/2019
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Job title: Senior Director of Strategic Accounts

Reporting Line: Managing Director Canada

Job Summary:

Responsible for developing and maintaining key relationships with High Value customers.The focus is ongoing business development for strategic customers within the Wine & Spirits and large Retail sectors.

Principal Duties and Responsibilities:

  • Identify, develop and maintain favorable contact with high level decision makers including C-suite level and work to understand strategic business challenges while developing a business fit between DGF and the customer.
  • Focus is on delivering Customer Satisfaction by leveraging the organization’s network and ensuring all stakeholders are engaged.
  • Stay focused on performance management of the accounts at both a local level and Global level with network partners.
  • Develop proposals and sales plans that support increased sales from targeted prospects.
  • Aggressively seek and initiate new business relationships with large companies within the assigned area of responsibility.
  • Manage overall prospect relationships, including dealing with each prospects' highest buying levels and coordinating the activities of prospect-focused teams
  • Identify business opportunities, and assess prospective customer needs
  • Manage the processes and delivery of Bids, RFQ's , proposals and quarterly business reviews
  • Communicate and drive with product stakeholders large Ocean Freight carriers strategy , aligning block space agreement and strategic carrier and routing solutions
  • Understanding of the W&S market, its dynamics, seasonality and relationship with suppliers 

Minimum Requirements (Education, experience and skills):

  • Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.  Analyzes and resolves complex cross-functional issues
  • Well-developed relationship skills and ability to network with multiple levels of an organization and other business units
  • Typically requires BS/BA in related discipline and/or 10-15 years of experience in Ocean Freight Forwarding / Ocean carriers / high volume retailers with Ocean Freight business in the area of transportation, logistics or supply chain
  • Proficient working knowledge of MS Word, Excel and Power point.
  • Excellent administrative and organizational skills.
  • Strong written and communication skills.
  • Ability to listen and determine customer’s needs and determine strategies and action plans.
  • Effective presentation & negotiating skills.
  • Service oriented individual exhibiting a professionalism and sincerity.
  • Ability to meet strict deadlines
  • Availability and willingness to travel frequently

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Global Forwarding Canada

  • Reisetätigkeit erforderlich

    No Business Travel

  • Beschäftigungsart

    Permanent Full-Time

  • Arbeitserlaubnis erforderlich


  • Schichtarbeit

    Day time only

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