Lead Qualifier

Hongkong DHL Express req71428 12/06/2019
Jetzt bewerben

Working Location: Kowloon Bay

Reporting to Telemarketing Manager, you will be responsible for lead acquisition, sales lead profiling and customers re-qualifying through telephone calls, including cold calls.

Responsibilities:

  • Achieve business Target and KPIs, relevant to revenue, customer base expansion and sales lead generation.
  • Make outbound calls to new customers acquisition & business and product promotion  
  • Handle inbound calls from hotlines referral
  • From calls, obtain customer information and business profile (qualify customers potential)
  • Provide service to customers on account setup and product introduction
  • Make quotes and issue contract for customers when needed
  • Record all customers’ information and business activities in CRM system (COMET)
  • Handle & Support business promotion, program and project as assigned

Requirements:

  • HKALE / HKDSE or equivalent with full certificate with 3 years’ experience in sales or customer service. Diploma holder with less experience will also be considered
  • Good interpersonal, communication and telephone handling skills
  • Sales and results-oriented, pro-active, self-motivated and possess a positive work attitude
  • Able to work in a dynamic environment
  • Good command of written and spoken English and Chinese (Cantonese and Putonghua)
  • Proficient in MS Office, especially Excel and Word

Zahlen und Fakten

  • Geschäftsbereich

    DHL Express Hong Kong

  • Reisetätigkeit erforderlich

    Keine Reisetätigkeit

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich

    Ja

  • Schichtarbeit

    Keine

Jetzt bewerben