Executive, Account Management, International Supply Chain

Hongkong Global Forwarding Freight 56713 8. January, 2021
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Executive,  Account Management, International Supply Chain

Working Location : Kwai Hing


  • Support International Supply Chain (ISC) business and work in Asia Pacific Account Management Team
  • Provide customer oriented service to fulfil and exceed customer’s requirements and expectation
  • Handle, follow up operations issues and customer request
  • Assist Customers for continuous improvement based on DHL value propositions
  • Coordinate with all teams to ensure meeting customer SOP, accurate and timely billing, and achieving KPI performance targets
  • Compile KPI / data analysis reports required by customers/management
  • Coordinates with overseas offices for customer review
  • Introduce best practices operational performance across ISC implementations based on SOP and logistics experience.
  • Ensure timely and accurate issuance of invoice accordingly to tariff


  • Professional diploma or degree holder in logistics/ business-related discipline or qualification equivalent to Qualifications Framework (QF)
  • 3-5 years relevant experience in logistics/supply chain industry is desirable
  • Good command of both written and spoken English and Chinese
  • Good interpersonal, communication and negotiation skills
  • Independent, energetic and responsible person
  • Good team player and customer focus
  • Proficient in PC operations knowledge, e.g. Ms Excel,PowerPoint & Outlook

5 days work, career development, attractive remuneration and benefits package will be offered to the right candidate.

Applicants not contacted within six weeks may consider their applications unsuccessful. 

Personal Information Collection Statement pertaining to Recruitment

DHL ISC (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at http://www.dhl.com.hk/en/legal.html#pdpp

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department.

Zahlen und Fakten

  • Geschäftsbereich

    DHL ISC (Hong Kong) Limited

  • Beschäftigungsart

    Unbefristet Vollzeit

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