Senior Application Support Specialist

Heredia, Provincia de Heredia, Costa Rica Global Business Services 51312 9. November, 2020
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DHL is hiring a Senior Application Support Specialist to our team in Heredia.In this role, you will provide English and Spanish speaking customers with 2nd level support and problem solving expertise with respect to complex technical issues of infrastructure, design, methods, and tools.You will ensure that all agreed targets, SLA's and Metrics are met.

The required skills you bring to this amazing opportunity are: Previous experience in area of IT support Advanced experience in Windows Preferred intermediate+ knowledge of Powershell; Knowledge of application servers (IIS, Tomcat, Weblogic); Android knowledge; Team player attitude; Analytical skills and ability to get quickly from incident/problem to solution; Customer focus approach; Fluent English (both verbal and writing); MDM (Mobile Device Management) experience; Basic knowledge of Linux/Unix; Basic knowledge of Bash; Familiarity with MS SQL and Oracle DB, active SQL usage

Our team of dedicated, technical professionals have created a culture where our people love to have fun, smile, and deliver respect and outstanding results to their customers every time.We look for the same in you!If this describes you then we would like to hear from you:
   •   Customer focused personality
   •   Strong analytical thinking
   •   Team player
   •   Incident /Problem /Change Management knowledge.
•   Ability to work rotating shifts and weekends/holidays on an as needed basis


DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Zahlen und Fakten

  • Geschäftsbereich

    DHL Information Services (Americas), Inc.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

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„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

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