Heredia, Provincia de Heredia, Costa Rica Global Forwarding Freight 60012 8. February, 2021
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Support automation, support and digitization initiatives for business needs.


  • Provides excellent insight into application, product performance in a measurable and understandable way.

  • Provide business analysis services for project work and improvements, including design proposals, functional and technical specifications, configuration, testing and documentation.

  • Prepares product work plans, estimating the size and complexity of business requirements.

  • Coordinates and / or executes the support activities related to the assigned information systems.

  • Works with external clients to determine business requirements for proposed projects, as needed.

  • Participation in projects, for the gathering of requirements and design of solutions, as necessary.

  • Support to project managers and suppliers throughout the life cycle of software delivery.

  • Promotes efficiency through good design and maximum reuse.

  • Reduce complexity and cost at every opportunity.

  • Ensures adherence to DPDHL and industry standards and solution design principles.

  • Provides technical expertise during product selection and evaluations.

  • Comply with the standards within the framework of ISO 9001 and ISO 14001, quality standards and 5s / compliance / environment / occupational health and safety and others that are established by DHL and / or by the customer.

  • Participation in internal meetings (eg, monthly service reviews, TDA).

  • Ensures that all completed documentation meets DPDHL standards and is properly stored and secured.


  • Bachelor or Diploma in Computer Engineering or Information Systems Engineering.

  • 3 years minimum of experience

  • Fluent in English spoken and written

  • Advanced MS Office

  • Software development in .NET, C #, HTML, JavaScript, Oracle form, reporting service, Webservice, Webform.

  • Database: Oracle, SQL.

  • Requirements management

  • Willingness to work under pressure

  • Face-to-face work in Belén de Heredia

  • Schedule Monday to Friday from 8am to 6pm.

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL (Costa Rica) S.A.

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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Aktueller Mitarbeiter – Senior Consultant in Bonn