Heredia, Provincia de Heredia, Costa Rica Global Forwarding Freight 60302 10. February, 2021
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Job Objective:

  • Define, implement and execute the Air strategy in the country.

  • Manages and promotes the performance of the AFR product teams.

  • Ensuring effective end-to-end capacity management (includes purchasing optimization and cargo consolidation) and negotiating key contracts.

  • Is responsible for prices and internal fees.

  • Ensure the implementation of business development opportunities within the country.

Job responsibilities:

  • Promote the implementation of the AFR strategy in the country (it translates the requirements, implements them, guarantees the implementation of the strategy and monitors it)

  • Direct and control activities carried out to effectively manage end-to-end AFR capacity (procure capacity, plan and control the network)

  • Negotiates key contracts with carriers

  • Ensure network acquisition optimization and implementation of all cargo consolidation opportunities.

  • Establish, communicate and monitor KPIs to ensure constant improvement of capacity management

  • Create, develop and maintain good relationships with service providers, facilitating negotiations for better rates at the country level.

  • Escalate carrier performance issues when required.

  • Direct and control all activities related to the establishment of prices required in the country

  • Supervise the identification and implementation of new products within the country.

  • Support Sales in the interaction with key customers

  • Ensure efficient communication and information exchanges with Sales

  • Provide information in the design of solutions and elements of the service

  • Ensure efficient communication and information exchanges with the regional / global AFR management.

  • Establish and monitor objectives in terms of maximizing profitability and volume growth (example in ITM lanes)

  • Manage, guide and develop the personnel in charge

  • Develop plans to promote integration, leadership and motivation among the team of workers

  • Give feedback (One to One) and evaluate staff using the performance tool

  • Request and manage personnel actions (vacations, reprimands, suspensions, hiring, bonuses, dismissals, access



Have approved a bachelor's degree in university studies in Administration, customs or International trade


At least 5 years in similar positions

Extensive logistics knowledge of the AFR business

Demonstrable experience in personnel administration (leadership, motivation and interpersonal skills)

Demonstrate strong communication skills

Able to easily make well-informed decisions


Advanced command of the English language

Intermediate handling in computing packages (Office)

Zahlen und Fakten

  • Geschäftsbereich

    DHL (Costa Rica) S.A.

  • Beschäftigungsart

    Unbefristet Vollzeit

Jetzt bewerben

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