Customer Service Specialist - Night Shift

Heredia, Provincia de Heredia, Costa Rica Global Forwarding Freight 43422 27. November, 2020
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WE ARE HIRING!

DHL GLOBAL FORWARDING

We are looking for the best CUSTOMER SERVICE SPECIALIST - NIGHT SHIFT!


Would you like to be part of the most international company in the world?

We’re the Logistics Company for the World. Our job is to connect people and improve their lives. We’re made up of a family of closely-knit business divisions all working together to meet our customers’ needs. To deliver more than just parcels and packages. To deliver prosperity and joy.

Discover the spirit of DHL GLOBAL FORWARDING and make your next career move today!


Main responsibility

  • Coordinate the client's own tasks according to the requests and needs established by the client.

  • Follow up and respond to both customer requests and complaints.

  • Present new business opportunities to clients.

  • Ensure a high quality service to customers


Qualifications

  • University student of trade logistics or Bachelor Degree in International Trade Logistics / Administration / Engineer (Desire)

  • 3 years experience in customer service

  • Fluent in English communications (verbal/written)

  • Availability to work from Saturday to Thursday 10:00 p.m. to 5:00 a.m.


Soft Skills

  • Strong, experienced, and proficient and have good understanding of Intel’s business requirement

  • Excellent verbal and written communication to provide proper/sensibly information to End Customers.

  • Good working knowledge of the logistics industry

  • Team Player

  • Strong commitment to customer service and satisfaction

  • Microsoft Office Knowledge

  • Passionate and good attitude

  • Fast learning

  • Able to work under pressure.

  • Creative thinking, strong problem-solving and analytical

  • Good time management

  • Experience working with electronic data

  • Ability to manage multiple


We offer:

DPDHL offers excellent opportunities for professional growth, a multicultural environment, with an attractive benefits package and competitive salary conditions.

Interested in this position please click on “Apply” and send us your application including your resume. We are looking forward to your application.


Zahlen und Fakten

  • Arbeitszeiten

    6

  • Geschäftsbereich

    DHL (Costa Rica) S.A.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Nachtschicht

Jetzt bewerben

„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn