Application Support Specialist (Linux and SQL)

Hauptstadt Prag, Tschechien Finance Global Business Services 13649 28/10/2019
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Would you like to be part of DHL IT Services?Our Service Support team is looking for a new team member.

You will provide Application support & Deployment services for Service Support Team to DPDHL Business Units in order to ensure the maximum availability and minimal disruption to business continuity. The position reports to Team Manager of Messaging Infrastructure Support.


What you will do:

·Receives requests for support from business users

·Prioritizes requests in accordance with agreed criteria and the needs of the organization in accordance with SLAs and current processes and procedures

·Investigates problems and other support requests and takes appropriate actions

·Testing and deployment of new application versions

·Follows quality standards and policies

·Liaises with staff responsible for the design & development of system enhancements to overcome known problems or further fulfill user requirements

You should have:

·Administrative experience with Linux/Unix environment

·Ability to use English in daily communication

·Basic knowledge of SQL (SELECT/UPDATE/INSERT/DELETE)

·Incident /Problem /Change Management knowledge

·Customer focused personality

·It is great, if you are detail oriented, team player and analytical thinker


Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Europe) s.r.o.

  • Reisetätigkeit erforderlich

    No travel required

  • Schichtarbeit

    Keine

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