Senior Director of International Network Operations

Florida, USA DHL eCommerce Solutions req83041 28/08/2019
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U.S. Department of Labor/Employment and Training Administration
Harris Tower, 233 Peachtree Street, Suite 410
Atlanta, Georgia 30303

Employer:      Global Mail, Inc. d/b/a DHL eCommerce
Position:         Senior Director of International Network Operations
Location:        2700 S Commerce Parkway, Weston, FL 33331

Duties: Use experience in Policies, Standards and Processes associated with the international postal network governed by the 'Universal Postal Union' (UPU) to successfully execute (cost, on time performance, and tracking) all U.S. export operations for international B2C (business-to-consumer) shipments: starting from receipt of parcels in the Export gateway, through to successful delivery abroad, and where applicable, return items back to the U.S. Use knowledge of postal Customs Clearance and experience with working with customers authorities to ensure successful international shipments. Use experience in systems requirements, specifications, business acceptance testing (BAT) to ensure all operations systems are running and supporting a seamless operation. Draw on experience with operating large scale, multi-vendor international network, moving several hundred thousand packages per day including airlines, customs brokers, delivery partners, and reverse logistics providers. This includes experience in tracking vendors' performance, issue resolution, negotiating rates and contracts, and optimizing international supply chains. Manage 11 subordinates: Sr. Manager Compliance and Processes, 2 User Acceptance Testing Analysts, Business Requirements Sr. Analyst, Master Data Analyst, 3 International Lane Managers, 2 International Operations Analysts, International Transportation Sr. Analyst. Requires Master’s degree (or foreign equivalent) in Business Administration, International Business, Industrial Engineering or a related field plus 6 years of experience reflecting demonstrable ability in the skill set described above. Salary: one hundred fifty-five thousand dollars. Contact Lorraine D Rutenberg, Senior Director, HR Shared Services, email resume: This position is eligible for our employee referral program

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  • Geschäftsbereich

    DHL eCommerce US

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich


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