Head of Sales & Business Development Customs (m/f/d)

Duisburg, Nordrhein-Westfalen, Deutschland Global Forwarding Freight 18926 09/01/2020
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We are DHL Freight – a group of 13,000 road cargo experts operating in more than 40 countries, who are proud to provide their customers with the best overland freight transport solutions. We are always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Freight, we’re not simply about freight forwarding. We’re about forward thinking ways to connect people – and improve their lives.

At the moment, we are looking for a Head of Sales & Business Development(m/f/d) who will be responsible for seeking new multi-national customers internally and externally, increasing sales efficiency & collaboration within customs and harmonizing sales and tender processes across countries to offer customers a true pan-European solution.

In this role, you will:

  • Maintain relationships with internal/external stakeholders to deliver the strategic sales objectives of the central customs department

  • Understand customer requirements and ensure a qualitative and competitive solution is offered  

  • Manage virtual teams of DHL Freight / Gerlach, locally as well as centrally

  • Seek new multi-country opportunities internally and externally

  • Increase sales efficiency in countries (i.e. harmonized processes)

  • Drive specific growth initiatives (i.e. sales campaigns)

  • Develop solutions meeting customer requirements together with functional experts and other stakeholders involved

  • Create compelling proposal documents highlighting customer needs and DHL solutions and USP’s

  • Prepare and conduct tender review boards

  • Align with legal team to ensure compliance and proper contractual agreement

  • Develop an efficient tender process for multi-country opportunities

Our perfect match: 

  • You have minimum 10 years of experience in logistics / customs industry as well as experience in business development

  • You have a Master or Bachelor degree in business management and / or customs area or equivalent by experience

  • You are a performance leader with customer solution focus and proven track record successfully closing new contracts

  • You show a strong customer affinity

  • You have deep customs knowledge as well as proven knowledge of sales / tender processes

  • You have process design capabilities

  • You have strong communication skills

  • You are a self-motivator and team player who is able to work well under pressure

  • You are a people manager and convince with interpersonal and social skills – across cultural boundaries

  • You have strong analytical skills

  • You are fluent in German / English, any additional language is an asset

Your Contact:

Antonia Stieglitz will be happy to answer your questions at antonia.stieglitz@dhl.com.

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Freight GmbH

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit


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