System Support Specialist

Cyberjaya, Selangor, Malaysia Global Business Services req76863 22/04/2019
Jetzt bewerben


Our Infrastructure Operation Security team is looking for a new team member!

Infrastructure Operation Security team runs and maintains the endpoint security on global hosting infrastructure and its components within the ITS datacenters as well as providing countries with remote infrastructure management and support.

Our goal is to ensure that the organization has the right knowledge and capabilities to deliver 1st and 2nd level support for infrastructure, keeping the infrastructure secure, up and running 24x7x365


As a System Support person in Infrastructure Operation Security team; we support, maintain and monitor the datacenter infrastructure 24x7 and ensure securing all servers that underlying infrastructure availability meets the agreed Service Level targets..


  • You are responsible to support global Windows Servers
  • You are responsible to provide endpoint security support on windows servers
  • You are responsible to develop and maintain security monitoring, reporting Global windows servers
  • Deal day to day with Security incidents
  • You are responsible to support security tools used on windows servers
  • You are required to document down the best practices and adhering to formal standard and processes as currently laid down. Proactively looking for continuous improvement ideas to raise the service quality.
  • You will have the opportunity to manage internal projects which focused on windows servers security
  • You will engage with project management to confirm that infrastructure components meet the acceptance criteria and are to the required standard.
  • We emphasize teamwork hence provide advice and guidance to junior colleagues is a must.


·Windows Servers

·Antivirus solution


·Third party security tool

·Security standards and frameworks

·Microsoft Outlook


  • Degree in Computer Science, Information Systems or equivalent experience
  • 3–5 years working experience in IT and 1 year in similar role advance knowledge of server administration skills (Windows 2008,2012,2016)
  • Advanced knowledge in Active Directory domains content support
  • Knowledge in PowerShell Scripting Languages
  • Knowledge of any type of Antivirus solution
  • Must be able to provide 24x7 on-call support on a rotational basis during the weekend and also prepare to work during public holidays
  • Must be able to work on 3 rotational shift (morning, noon and midnight)
  • Results oriented and driven by goal achievement with a strong focus on high quality
  • Strong in information acquisition and analysis, constructive challenge, building and managing partnerships, flexibility and stress management
  • Creative problem-solving skills and ability to work conceptually
  • Customer-centric and end-users focused
  • Mustbe experienced in implementing, supporting and managing large enterprise systems is essential
  • Must be able to communicate effectively in English for both written and oral


  • ITIL Foundation/ Certification knowledge a plus.
  • Kknowledge of any type of policy compliance assessment, vulnerability assessment, information security technical best practice.
  • Knowledge of information security incidents response management.
  • Aware of international security standards such as ISO/IEC27001 Aware of information security auditing techniques.


  • Great team of IT professionals with global working exposure
  • Meal Card and Flexible Benefits – customized according to individual needs
  • On-going professional and technical training and certifications
  • A multicultural environment in modern offices
  • Choose any day for your vacation from earned public holiday (Saturday and ad hoc)
  • Smart casual everyday
  • Global internal job opportunities available within DPDHL
  • Unlimited Outpatient Medical
  • Home office possibilities

Sounds good? Start your application now!

ABOUT US - DHL IT Services

IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:

  • Supports over 260,000 DPDHL e-mail users;
  • Runs more than 7700 servers;
  • Supports more than 2000 global services and applications;
  • Processes 9 million shipment information messages per day;
  • 200000 man-days per year of a development application.

Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).

You would be part of over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.

Zahlen und Fakten

  • Geschäftsbereich

    DHL IT Services Asia Pacific

  • Reisetätigkeit erforderlich

    No Business Travel

  • Beschäftigungsart

    Permanent Full-Time

  • Arbeitserlaubnis erforderlich


  • Schichtarbeit


Jetzt bewerben