Senior Application Support Specialist (DevOps)

Cyberjaya, Selangor, Malaysia Global Business Services 52103 17. November, 2020
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We are seeking for an experienced Senior Application Support Specialist to join our team.
You will provide consultation, guidance and problem solving expertise with respect to complex technical issues. You need to ensure the software applications environment is well developed and maintained with high quality.
As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.

WHAT YOU WILL DO
  • To provide advice and identify opportunity within the organization and partners.
  • Setting up test environments, designing test plans, developing test cases/scenarios/usage cases, and executing/coordinating these cases by manual or automation technologies like Load runner and Selenium. 
  • Practical experience in Application Monitoring with e.g. HP OpenView, Splunk, or similar tool. 
  • Provide hands-on troubleshooting issues in development, test, and production environments. 
  • Discover and implement new technologies that yield competitive advantage. 
  • Specifies user/system interfaces and translates logical designs into physical designs taking account of the target environment, performance requirements, and existing systems. 
  • Produces detailed designs and documents all work using required standards, methods, and tools, including prototyping tools where appropriate. 
  • Provides correct responses to requests for work through, for example: developing workarounds or site-specific enhancements manipulating data reconfiguring systems helping to implement changes to operating procedures, training users or other operations team producing additional documentation escalating requests. 
  • Liaises with team, provides a solution for the design & development of system enhancements to overcome known problems or further fulfill user requirements. 
  • Operational Identifies and resolves issues with applications, by prioritizes requests according to the agreed SLA. 
  • Investigates problems and other support requests and determines appropriate actions to take. 
  • Create and maintain clear documentation on system maintenance. 
  • Actively monitor application infrastructure capacity to improve utilization and reduce costs by supervising system infrastructure - including monitoring CPU, filesystem, memory, and process utilization.
  • Working on normal working hour

APPLICATION YOU WILL USE:
  • Unix command
  • Shell Scripting
  • Oracle SQL
  • Java and Spring Framework

WHAT YOU SHOULD HAVE:

  • Degree in Computer Science, Information Systems or equivalent experience
  • At least 5 to 8 years of working experience in Application Support and ITIL Process.
  • Good exposure on Linux / Unix and Shell Scripting
  • Have strong hands-on knowledge in software development, preferred experience in Java EE, HTML5, Angular JS, and Bootstrap CSS. 
  • Experience in Spring Framework, Spring Boot, and Maven. 
  • Experience with Integration platforms IBMMQ. 
  • Experience in any open-source tools in file processing, reports, and workflow. 
  • Knowledge of API development, protocols, and data formats: SOAP, REST, XML/XSD, JSON. 
  • Strong experience in Database Oracle or other RDBMS and performance management. 
  • Advanced knowledge of OS Linux including scripting. 
  • Experience in continuous integration and related tools such as Jenkins, Git, and IBM UCD. 
  • Must be able to provide 24x7 on call rotational on call support
  • Analytical and conceptual thinking and information acquisition
  • Persistence, initiative and creative person
  • Constantly follow up, monitoring and can make good decision making
  • Customer Focus

WHAT YOU WILL GET FROM US
  • Great Team of IT Professionals with Global Working Exposure
  • Flexible Benefits – Customized According to Individual Needs
  • On-Going Professional and Technical Training and Certifications
  • A Multicultural Environment in Modern Offices
  • Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc)
  • Smart Casual Everyday
  • Global Internal Job Opportunities Available Within DPDHL
  • Unlimited Outpatient Medical
  • Home Office Possibilities
  • Sounds good? Start your application now!

DHL IT Services – About Us
IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:

* Supports over 260,000 DPDHL e-mail users;
* Runs more than 7700 servers;
* Supports more than 2000 global services and applications;
* Processes 9 million shipment information messages per day;
* 200000 man days per year of development application.

Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of the logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).
You would be part of over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.

Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Asia-Pacific) Sdn. Bhd.

  • Reisetätigkeit erforderlich

    No travel required

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Tagschicht

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„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn