Infrastructure Delivery Specialist (Project Management)

Cyberjaya, Selangor, Malaysia Global Business Services 69068 21. April, 2021
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SUMMARY 

Our Infrastructure Engineering team is looking for a new team member!

As an Infrastructure Engineer, your task is to build and configure new and existing systems with respect to infrastructure and application software standards as part of the implementation process at the Global and Regional level.

To provide technical consultancy to internal/external DHL customers to support the implementation planning for the successful deployment

Response to and resolution of issues with both the regional and global infrastructure server environment setup hosted within the ITS and region for the Operating Systems / Hardware / Infrastructure applications to ensure maximum provision of service.

TEAM INTRODUCTION

The team provides Infrastructure Build, Data Center Networking and Release to Production Services. 

The role of Infrastructure Delivery Specialist is to support and participate in Infrastructure Delivery activities to ensure timely infrastructure delivery to customer, and release to production of new/enhanced infrastructure and services and to support small scale hosting services projects in junior project manager role.

WHAT YOU WILL DO

  • Apply Infrastructure build process across the group for Production Services infrastructure delivery, build, migrations and release to production
  • Execute project management activities (including project kick off, reporting, consolidation, analysis of reports, budget, timeframes, project status) for small or medium Hosting or Infrastructure services related projects
  • Manage change requests (new hosting services, migrations, hardware upgrades) to production environment while minimizing adverse impact to business, responsibility for quality of documents and coordination within Production Services
  • Lead or support small or medium projects with low complexity by providing expertise in planning project timelines, deliverables, resources and quality control of deliverables. 
  • Manage on time delivery and release to production of Hosting and Infrastructure services into Production Services to meet customer timescales and requirements
  • Manage on time hardware infrastructure delivery and release to production across global data centers to meet customer timescales and requirements
  • Manage project deliverables of multiple groups within Production Services (eg. Global Infrastructure Services, Global Infrastructure Operations and Solutions Support) to achieve the required timeline and quality of a release to production
  • Obtain signoff of Operations Acceptance Testing (OAT) managed projects/changes related to new infrastructure release to production. These Acceptance tests are for all infrastructure and components supported by DHL IT Services Production services such as Operating System, Databases, Storage Area Network, Operations monitoring tool, Backup and Middleware
  • Risk and impact analysis and CAB approval of hardware infrastructure related requests for change in “Approval in principal” and "Approval for Implementation" phases
  • Single point of contact  for multiple specific projects on behalf of Production Services
  • We emphasize teamwork hence provide advice and guidance to junior colleagues is a must.

WHAT YOU SHOULD HAVE:

  • Degree in Computer Science, Information Systems or equivalent experience
  • 3 years Project management experience in IT Cooperation.
  • Fundamental knowledge in any of Infrastructure platform such as Operating System, Databases, Storage Area Network, Operations monitoring tool, Backup and Middleware.
  • Strong analytical skills, risk management, stress management and timescales for implementations.
  • Ability in creative problem-solving
  • Experience with change management and release to production process preferable
  • Strong communication skills and relationship management 
  • Strong analytical skills Risk management focus to balance cost, performance and timescales for implementations and capacity trade-off 
  • Experience with change management and release to production process preferable 
  • Results oriented and driven by goal achievement with a strong focus on high quality 
  • Strong in constructive challenge 
  • Strong in building and managing partnerships 
  • Experience with environment using ITIL best practices 
  • Able to work in a multi-functional & multi-cultural environment, where consensus is paramount
  • Customer-centric and end-users focused

WHAT IS THE PLUS POINT (S) 

ITIL Foundation/ Certification 

WHAT YOU WILL GET FROM US

  • Great team of IT professionals with global working exposure
  • Flexible Benefits – customized according to individual needs
  • On-going professional and technical training and certifications 
  • A multicultural environment in modern offices  
  • Choose any day for your vacation from earned public holiday (Saturday and ad hoc)
  • Smart casual everyday
  • Global internal job opportunities available within DPDHL
  • Unlimited Outpatient Medical   
  • Home office possibilities


Sounds good? Start your application now!

ABOUT US - DHL IT Services 

IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:

Supports over 260,000 DPDHL e-mail users; 

Runs more than 7700 servers;

Supports more than 2000 global services and applications;

Processes 9 million shipment information messages per day;

200000 man-days per year of a development application.

Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India). 

You would be part of over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.



Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    DHL Information Services (Asia-Pacific) Sdn. Bhd.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Tagschicht

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„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn