Head of Subdomain Solution Delivery Express Customer Service, Sales & Marketing

Cyberjaya, Selangor, Malaysia Global Business Services 51553 12. November, 2020
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As Head of Subdomain Solution Delivery Express Customer Service, Sales & Marketing, you will be responsible for delivering cost-efficient, innovative solutions to the customers, optimizing the time-to-market.

What will you do:

  • Develop a strategic IT landscape and architecture based on the customer roadmaps that are aligned with the business model and to business objectives

  • Accountable for Project Delivery on time, on cost and to appropriate quality standards

  • Ensure appropriate management of the portfolio of projects within SD Express Commercials Sub Domain

  • Responsible for management of SD Express Commercials Sub Domain P&L achieving key revenue and market share targets

  • Meet or beat the budget in each cost category

  • Optimize the delivery cost through execution and continuous review of the agreed Sourcing Strategy

  • Create an engaged workforce by ensuring an appropriate mix of challenging and rewarding opportunities along with the optimal use of the available resources.

  • Integrating with external partners to deliver off the shelf or customized solutions to Express divisions

What you should have:

  • Strongly demonstrated multinational leadership in sales, marketing, service, customer orientation, project management, and communication skills

  • Solid financial and commercial business acumen

  • Experienced in budgeting and managing revenue

  • Experience in integrating and work with large integration IT partners in providing customer experience (CX), sales, marketing and multichannel solutions

  • Results oriented and driven by goal achievement with a strong focus on high-quality service performance across different location and conditions

  • We expect you to be an experienced professional in Information Technology, with more than 10 years of management experience in a multinational company.

Zahlen und Fakten

  • Geschäftsbereich

    DHL Information Services (Asia-Pacific) Sdn. Bhd.

  • Reisetätigkeit erforderlich

    less 50%

  • Beschäftigungsart

    Unbefristet Vollzeit

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