Cyberjaya, Selangor, Malaysia Global Business Services 39620 27. August, 2020
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Begin your career with DHL IT Services!

We are seeking for an experienced Consultant to join our team. You will provide structured analytical support on consultancy assignments/ work packages which meet the needs of the customer. Your role includes supporting analysis and decomposition of functional, technical and business requirements.

You will provide well-informed advice to ensure that it is properly understood and appropriately executed. You will analyse business processes by identifying alternative solutions, assessing feasibility, and recommending new approaches. You are required to evaluate the factors which must be addressed in the change program and establish requirements for the implementation of changes. You must have specific technical specialism to provide advice and executes specialized tasks.


  • Deliver projects successfully by defining scope, business processes, projects & schedules to ensure tasks are delivered in line with customer expectations.
  • Working closely with project teams, product managers, technical and customer groups to resolve process related problems.
  • Responsible for data analytics for mobile application and ability to translate business requirements into reporting metrics and KPI
  • Able to interpret data, apply predictive analytics and provide recommendations to continuously innovate and improve the application
  • Responsible in analyzing the shipment and commercial invoice data and design the rules framework
  • Ensure projects and work package delivery is on time and within specified budget

  • Report promptly any variances of cost and specification to the project manager
  • Gather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applications   
  • Justify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitments   
  • Ensure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasks    
  • Prepare and carry out presentations/documents to clients            


    • Java technologies


    • Proficient in Java software development and solution design
    • Consulting with management business requirement and integration request, provide solution from business and technical perspective
    • Improving system efficiency by consulting with business and providing innovative solutions.
    • Analyzing and improving the performance of web-based portals.
    • Advanced knowledge of data protection and software encryption.
    • Very strong in business process modelling, business and data analysis                                   
    • Strong in customer integration technologies (e.g. B2B tools and message standards, middleware, SOA concepts, data communications, visibility tools)                                

    • Ability to analyze and decompose business needs into sets of IT requirements                                 

    • Solid knowledge of Test Management, Change Management, Configuration Management         

    • Customer Orientated                                                                                    

    • Strong ability to solve problems and propose suitable, alternative solutions and interpersonal and influencing skills

    • Experience in supervising cross functional, multicultural teams

    • Strong organizational awareness and experience in managing medium scale projects/ consultancy assignments (6-12 months) with direct business impact and firm deadlines                                    

    • Excellent written and verbal communication skills            

    • Proactive                                                                                                           


    • Knowledge of hardware and software solutions and network maintenance
    • Experience to use Rational Tools, Confluence, Jira or HPQC
    • Knowledge in Data Science


    • Great team of IT professionals with global working exposure

    • On-going professional and technical training and certifications

    • Global internal job opportunities available within DPDHL

    • A multicultural environment in modern offices 

    • Meal Card and Flexible Benefits – customized according to individual needs

    • Choose any day for your vacation from earned public holiday (Saturday and ad hoc)

    • Smart casual dress code everyday

    • Unlimited Outpatient Medical  

    • Home office possibilities

    Sounds good? Start your application now!

    DHL IT Services

    IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:

    • Supports over 260,000 DPDHL e-mail users;

    • Runs more than 7700 servers;

    • Supports more than 2000 global services and applications;

    • Processes 9 million shipment information messages per day;

    • 200000 man days per year of development application.

    Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of logistics industry, we at IT Services all together represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).

    You would be part of over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya. 

    Zahlen und Fakten

    • Geschäftsbereich

      DHL Information Services (Asia-Pacific) Sdn. Bhd.

    • Beschäftigungsart

      Unbefristet Vollzeit

    Jetzt bewerben

    „Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

    Aktueller Mitarbeiter – Senior Consultant in Bonn