Director, Customs Import Compliance & Consulting

Columbia, South Carolina, USA DHL Global Forwarding, Freight req72797 21/01/2019
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Job Title:Director, Import Customs Compliance and Consulting
Job Location (s): Columbia, SC; Port Huron, MI; Atlanta, GA; Newark, NJ; Jamaica, NY; Chicago, IL

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

We have an exciting opportunity for a Director, Import Customs Compliance and Consulting to direct and lead the team while ensuring compliance with federal and foreign regulations governing our customer’s import shipments.The preferred location for this role is: Columbia, SC or Port Huron, MI.  Other locations considered: Newark NJ, Jamaica NY, Atlanta, GA or Chicago, IL.

Key Responsibilities:

·Manages the Consulting, Training, Compliance and Quality teams for the CHB import product across the nation

·Manages and coordinates customs import clearance activities in the customs house brokerage or gateway environment in an efficient and cost-effective manner

·Develop and implement the brokerage consulting book of business

·Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported products being shipped through all DHL facilities

·Establishes, monitors, and revises policies, procedures and service standards for import customs clearance operations

·Responsible for meeting key performance indicators targets

·Responsible for leading, hiring, coaching, training, performance management, and developing staff

·Oversees compliance training for CHB

·Collaborates with senior management to deliver strategic business results; builds collaborative working relationships across various departments

·Recommends policies, methods, processes to accomplish operational plans and results

Skills / Requirements:

·BS/BA in related discipline and 10+ years’ experience in related field

·Brokerage license required

·Ability to create and execute vision for import customs product that incorporates compliance, customer service, commercial value and shareholder value 

·Superior analytical and problem solving skills

·Ability to proactively develop internal and external customer relationships

·Identify and determine strategy to implement process and tool improvements for CHB

·Excellent verbal, written, and interpersonal communication skills 

·Experience managing a team, with demonstrated personal leadership skills, team management skills and coaching/people development skills

·Strong computer skills, including word processing, spreadsheet, presentation, and database applications

·Strong financial/budgeting skills

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

WHY JOIN our DHL team?

At DHL, you will be part of a strong team that respects its employees, society and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.

In addition, DHL offers the following:

·Paid time off: Holiday, Float Holiday, Vacation, and Sick

·Medical, Prescription, Dental, and Vision plans

·401K plan with a match

·Employee Discount plan

·Tuition Assistance Plan

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

Zahlen und Fakten

  • Arbeitszeiten


  • Geschäftsbereich

    DHL Global Forwarding US

  • Reisetätigkeit erforderlich

    Unter 25%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich


  • Schichtarbeit


Jetzt bewerben