Job Title:Warehouse Operations Supervisor
Job Location: Chicago, IL
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at
We have an exciting opportunity for a Warehouse Operations Supervisorwho will support and ensure warehouse operational activities are in alignment with profit and expense goals, while providing the highest possible service to the market customer base.In addition, will ensure compliance with corporate policies and government regulations and provide a work-environment conducive to superior productivity, safety, quality and morale. Must be able to work required days and hours.
·Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control. Will manage the use of material handling equipment such as pallet movers, standup forklifts, swing-reach trucks, and order pickers
·Provides customer support for logistics problems. Coordinates transportation of customer materials to and from the Hub/Gateway facility. Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch
·Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff
·Coordinates with station, regional management and service centers regarding development and retention of customer base. Develops, recommends and implements process and procedure improvements for service delivery to the customer. Provides customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support
·Responsible for the Key Performance indicators and ensures budget targets are met
·Supervises unionized staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
responsibilities include grievance administration, conflict resolution,
mentoring and consistent application of disciplinary actions in accordance with
Company policy or CBA (if applicable)
Skills / Requirements:
·Minimum 2 years supervisory experience within the logistics / transportation industry
·Exceptional communication skills (verbal, written, and presentations)
·Comprehensive knowledge of distribution methods and standard warehouse operating procedures
·Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace)
·Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
·Demonstrated leadership ability to include driving KPIs, employee engagement / team building.Strong ability to develop, coach, train, and mentor staff to success
·Previous supervisory experience in a Unionized environment is preferred
·Multimodal experience preferred (i.e. Ocean, Air, Import, Export, TL, LTL)
·Basic knowledge of Cargo Wise system is preferred
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
WHY JOIN our DHL team?
At DHL, you will be part of a strong team that respects its’ employees, society, and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.
In addition, DHL offers the following:
·Paid time off: Holiday, Float Holiday, Vacation, and Sick
·Medical, Prescription, Dental, and Vision plans
·401K plan with a match
·Employee Discount plan
·Tuition Assistance Plan
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.
We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:
·The largest global network with more than ~30,000 passionate employees
·The most efficient processes and fastest response times
·The best solutions and best customer service
The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.
Zahlen und Fakten
Air Express International USA, Inc.
„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“
Aktueller Mitarbeiter – Senior Consultant in Bonn