Sales Support Analyst

Chicago, Illinois, USA Global Forwarding Freight 65444 26. March, 2021
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Job Title:Sales Support Analyst
Job Location: Chicago, IL

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

We have an exciting opportunity for a SALES SUPPORT ANALYST to be a part of our Sales Performance Team. This is a very dynamic and versatile position that requires and outside the box analytical thinker with superior knowledge in Excel.

In this role, you will be expected to provide support and knowledge directly to our internal customers, Sales Staff and Sales Managers on a variety of activities related to manage Sales Head’s requests for reports, validations and researching any reporting discrepancies.

Key Responsibilities:

  • Generate weekly reports to measure sales performance in the US Central Region
  • Support regional sales management in tracking and controlling KPIs for the U.S. Central region sales team
  • Utilize company SAP based CRM to produce pipeline analysis reports
  • Assist Regional Sales Head with driving sales priorities, initiatives and programs in alignment with regional and corporate objectives
  • Support entire US Central Region sales team with portfolio management process on commission payments and claims
  • Produce ad-hoc customer presentations and quarterly business reviews for customers
  • Assist regional and station management team with material to present on regional and station business reviews such as, preparation of performance reporting and monitoring against development plan
  • Train newly hired sales employees on CRM and provide on-going CRM support to commercial team as needed
  • Support HR and Regional Management with sales on-boarding, terminations, procurement, and PTO
  • Manage and update regional organizational charts and sales territory mapping

Skills / Requirements:

  • Bachelor's degree is required (Business, Finance, Accounting, Marketing or related field)
  • Prior Sales Support experience preferred
  • Proficiency with Excel (pivot tables, v-lookups, and macros) and PowerPoint is required.
  • Ability to manage and prioritize multiple projects, work effectively, independently and in a Team environment, and with excellent verbal and written communication skills

Why join DHL Global Forwarding?


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web athttps://www.logistics.dhl/us-en/home/careers.html




OurTOP EMPLOYER prestigious certificationattests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.


As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

  • The largest global network with more than ~30,000 passionate employees

  • The most efficient processes and fastest response times

  • The best solutions and best customer service


Our Vision:The Logistics Company for the World

Our Mission:Excellence. Simply Delivered.
Our Purpose:We connect people, improving their lives.
Our Values:Respect & Results
Our Goals:Employer, Provider, and Investment of Choice, Living Responsibility


About DHL Global Forwarding (DGF):


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.




Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.

Zahlen und Fakten

  • Arbeitszeiten

    40

  • Geschäftsbereich

    Air Express International USA, Inc.

  • Reisetätigkeit erforderlich

    less 20%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Schichtarbeit

    Tagschicht

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„Die Deutsche Post DHL bietet mir Sicherheit, die Chance mich weiterzuentwickeln und die Möglichkeit, in fast jedem Land der Welt zu arbeiten.“

Aktueller Mitarbeiter – Senior Consultant in Bonn