Principal System Analyst

Chennai, State of Tamil Nādu, Indien Global Business Services 61900 25. February, 2021
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Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. Do you want to make a difference? If you have answered Yes! to the above, join our Insanely Customer-Centric team now! For more information on DHL Express, please visit

DHL Express Global Head Office has an opening for Principal System Analyst in the Global Business IT function. The key purpose of this role is to:

·Be responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing requirements, defining the product release strategy, bridging gaps between different functions and aligning all of the teams involved.


Project Team Management

·Act as a product lead to guide project team members for the duration of the project.

·Work with business functions to clarify requirements, set the scope and see through until delivery, leads requirements gathering workshops and requirements document review.

·Work with enterprise architects and technical teams in the implementation of Pricing solutions.

·Work directly with external and/or internal IT resources during the execution of a project.

IT Systems Development, Configuration & Testing

·Accountable (own) for the completeness and accuracy of the data and systems requirements.

·Establish and maintain clear communications between internal and external stakeholders to focus on product strategy, relevance, and quality.

·Coordinate with enterprise architects and technical teams to ensure development, testing, implementation of Pricing solutions are in line with business requirements.

·Define and implement testing strategy and plans.

·Define and implement solutions maintenance metrics and processes.

·Work with internal security team to comply with the IT security policy, standards and procedures for any implementation of new platforms or software.

·Meet the project milestones.

Technology, Touchpoint, People and Processes

·Own the alignment between the project delivery and the EGAP direction.

·Provide input on new technologies, processes and methodologies improvements.

·Build an effective relationship with internal and external stakeholders.

Application and Deployment Coverage Scope

·Global deployment.

·Able to manage multiple deployment concurrently.


·Minimum 8 years of multi-disciplined IT experience including :

·Minimum 7 years of experience on complex systems integration projects.

·Minimum 3 years of experience in a multi-national enterprise, preferably within the logistics or transportation sector.

·Experience in design/architecture, development, testing and deployment support for medium- to large-scale projects.

·Strong business process and analytical skills with the ability to assimilate information quickly, and communicate complex requirements and issues clearly and concisely.

·Experience in service oriented architecture and related technologies (e.g. Angular & Java).

·Knowledge of SQL, Tableau, Power BI, COGNOS.

·Practitioner of Agile development.

·Experience with integration architecture and integration software such as SAG BAM/BPM, Mapforce, FICO.

·Must be able to work collaboratively with cross-functional cross-geographical teams to analyse and understand business needs.

·Great oral and written English: ready to present to business audience.

·Analytical: Synthesize complex or diverse information; Challenge and re-validate conclusions.

·Design:Apply design principles; Demonstrate attention to details.

·Problem Solving: Identify and resolve problems in a timely manner; Foresee and communicate potential issues; Develop alternative solutions; Work well in group problem solving situations.

·Business Acumen: Understand business implications of data for decisions.

·Communicate effectively and build strong relationships across multiple project teams.

·Be self-motivated and deal with conflict situations in a positive manner.

·Developing self (via training & own learning) on DHL culture, DHL application and on (new) IT technology.

·Knowledge and/or working experience in a cross-cultural environment is desirable.

·Advanced University Degree in Computer Science, Information Systems, Business Administration or related field or similar experience/education.

·Preferred Professional Certification in at least one relevant Project Management Technique (Prince2,PMI, Agile)

Do you see a personal challenge in these versatile and responsible tasks? Apply now - we look forward to receiving your application!


#DHL #Express #Logistics #Opportunities #Chennai #Cyberjaya #Malaysia #Prague #CzechRepublic #Singapore

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