Intelligent Automation Specialist

Chennai, State of Tamil Nādu, Indien Global Business Services 32411 17. June, 2020
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Introduction:

We are looking for an IT Expert whom will collaborate with IT staff across various departments to manage company’s intelligent solutions. The Intelligent Automation Support Specialist will provide analysis, monitoring of operations and optimizing performance of the existing intelligent solutions created in UiPath, ABBYY and Bizagi products.

Job Specification:

§Monitors and oversees the performance of the UiPath, ABBYY and Bizagi solutions and reporting the results as required and agreed

§Provides troubleshooting of the responsible solutions

§Coordinate activities and communicate with impacted stakeholders as per incident management process

§Analyses business requirements for the solutions they are responsible for

§Develops knowledge of technical specialism(s)

§Maintain technical documentation and the knowledge of supported solutions

§Provides advice, both reactively and pro-actively, to those engaged in activities where their technical specialism(s) are applicable

§Carries out specific assignments related to their technical specialism(s), either alone or as part of a team

§Provides, or assists with, quality assurance of activities involving their technical specialism(s)

§Develops and maintains quality standards and policies relating to their technical specialism(s)

§Educates those in related areas about their technical specialism(s)

§Liaises with staff responsible for the development of system enhancements to overcome known problems or further fulfill user requirements

§Following successful testing, takes responsibility for the adoption of new software releases from systems development staff or software suppliers, in accordance with ITS Processes and ensuring the continued support of the service thereafter

Personal Skillset:

üAt least 3 years of professional experience at least in one of our automation technologies and process development within these products

oRPA: For UiPath years of experience in developing UI path artifacts and .Net

oBusiness Process Management Bizagi - process implementations

oABBYY FlexiCapture

üExperience in implementing at least 3 complete development cycle of robot

üStrong experience in using UI path studio and SQL is must

üAt least 2 years of professional experience in collaborating in DevOps solution delivery

üAn attitude for problem solving, with the ability to trace an error and troubleshoot it

üExperience of working in large enterprise companies

üProfessional experience in maintaining and supporting Windows 10 OS, .Net applications and MS SQL Server

üA track of record in mentoring / training of junior colleagues and other teams

üUnderstanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualise it as an automated solution

üGood communication skills with the ability to present technical details to a non-technical audience.

üGood written skills with the ability to produce clear process documentation

üWillingness to work in shifts


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    DHL INFORMATION SERVICES (INDIA) LLP

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