Application Support Specialist

Chennai, State of Tamil Nādu, Indien Global Business Services 36811 31. July, 2020
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Must Have skills:

  • Expert in Websphere Transformation Extender (WTX/ ITX) support.

  • Strong in IIB, SQL queries.

  • Good in programming/ Automation skills (Automic)

  • 5 - 8 years of relevant IT experience

  • Service Ownership or Application Support experience

  • ITIL and IPC process knowledge

  • Leadership and mentoring skills

  • Advanced English

  • Strong communication, organizational and presentation skills

  • Technical experience including Linux/ Unix, Windows and Cyclone will be a big plus

Roles and Responsibilities:

  • Responsible for the IPC process and keep the services/ system up and running(100% up time).

  • Responding in a timely manner to service issues and requests

  • recovering the service during outages and downtimes

  • Monitoring and maintaining systems

  • Providing technical support across the company (this may be in person or over the phone)

  • Service improvements/ Automation.

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