Sort Operations Supervisor

Castle Donington, England, Vereinigtes Königreich DHL Express req78076 14/05/2019
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Department: Sort

Grade: LL

Hours:Mon-Thurs then Tues –Fri 19.00-05.30

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide.

DHL Aviation manage Hub & Gateway operations and customs clearance and provides a comprehensive airport-to-airport service to DHL International. In addition, DHL Aviation makes available the services of its network to a wide range of logistics service providers. By ensuring that the aircraft is fully used, DHL Aviation is able to create an expanding Network of routes able to meet its customers changing requirements. From Track&Trace right through to proof of delivery (POD), every shipment receives the same high level of secure management.

The Sort is one of our biggest department’s within the East Midlands Airport Hub, with direct connections covering the globe, and provides a 24/7 operation.Material arrives via a network of company owned or chartered aircraft as well as road transport, and is sorted to individual or group destinations using a conveyor system as well as heavy weight lifting machinery.The Sort handles all conveyable and non-conveyable shipments that transit EMA HUB as well as certain 3rd party activity.


·Delivering nightly reports to operations manager

·Have personal accountability for your area including the responsibility to guide and advise a team of staff

·Provide daily briefings to staff

·Plan and organise daily sort activity

·Working to the highest standards of health and safety

·Management of team including:

oManagement of time and absence

oManaging conflict in a confident, considered and respectful manor.

oInvestigating Health & Safety.

oGrievance and Disciplinary situations.

oProviding developmental and motivational feedback

oConducting a one to one with each team member every quarter.

·Working as part of a wider supervisory team

·Continually working on self-development

·Setting and working to Expectations

·Delivering Performance Dialogues

·Staff coaching and development

·Facilitating CIS modules

·Attending and contributing to CIM Supervisory journey

·Any other duties as required

Key Skills:

·2 years of DHL experience desirable

·Ability to lead and coach staff

·Prioritise workload of self and others

·Computer literacy

·Knowledge of types of aircraft and ULD capacities

·Forklift and equipment training.

·Good communication skills.

·Must be a team player.

·Must be flexible due to operational requirements to work varied and flexible shifts.

As a part of a growing DHL population you will receive access to a variety of our excellent benefits which include:

  • Competitive Salary, including unsociable Hours Shift Allowance.
  • Annual Bonus up to 5% (depending on company performance).
  • My DHL Rewards (Discount, saving, cash back at over 3000 retailers).
  • Pension Scheme with up to 5% Company Contribution.
  • Access to Occupational Health.
  • Childcare Vouchers (after 12 months).
  • DHL Share Purchase Plan (after 3 months).
  • Cycle to Work Scheme.
  • Enhanced Maternity & Paternity Pay.
  • Private Medical Scheme (after 12 months).
  • CIS Induction – a week’s all expenses paid induction to our Company Values!
  • Lifeworks – Employee Assistance Programme.
  • Free onsite Parking.

Note: If you have been unsuccessful for this role in the past six months, your application will not be considered.

Internal applicants:Applications should consist of an internal application form (for roles grade L and above please also include a copy of your CV) and be sent via email from your manager/supervisor to the email address.

To apply for an internal vacancy you must notify your supervisor. Please note if you have recently changed job role, you must have been in the role for at least 6 months before you can apply for another internal vacancy.

External/agency applicants: If this role interests you, please click on to the apply now and submit your CV, alternatively send your CV to

You must evidence your full 5 year employment/education history on your application as this would be required for our pre-employment checks.

Closing date:Tuesday 28th May 2019

Interviews will be arranged w/c 3rd June 2019

Zahlen und Fakten

  • Arbeitszeiten

    Mon-Thurs, Tues-Fri 19.00-05.30 rotation

  • Geschäftsbereich

    DHL Aviation UK

  • Reisetätigkeit erforderlich

    Unter 25%

  • Beschäftigungsart

    Unbefristet Vollzeit

  • Arbeitserlaubnis erforderlich


  • Schichtarbeit


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